FDE Engineer

ITC Infotech; Dunstable; On-site; GBP 90,000 - 130,000; Full time

Job summary

ITC Infotech is seeking a senior engineer embedded with client teams to turn real problems into agentic AI and automation solutions. You will partner with an onsite Platform Architect and offshore teams to deliver production-grade agents and integration with enterprise systems.

You will bring 12+ years in full-stack or platform engineering, hands-on GenAI experience, and strong skills in LLMs, RAG, embeddings, vector databases, and multi-agent orchestration.

Qualifications

• 12+ years in full-stack or platform engineering.
• Hands-on GenAI experience.
• Proficient with LLMs, RAG, embeddings, vector databases, and multi-agent orchestration.
• Proficient in Python and/or TypeScript; REST APIs.
• Experience with Docker and Kubernetes; cloud experience (Azure preferred).
• Customer-facing experience and agile delivery with fortnightly sprints.

Responsibilities

• Work with business users and Product Owners to find automation use cases and shape them into backlog items.
• Build prototypes and production-grade agents fast, and show working software at every sprint demo.
• Integrate with enterprise platforms via APIs and event-driven patterns.
• Build on cloud using CI/CD pipelines, following security and quality standards.
• Feed learnings on site back to offshore team to keep delivery moving quickly.
• Act as a trusted technical voice for client stakeholders from frontline teams to senior leadership.

Skills

GenAI

Full-stack engineering

LLMs

RAG

Embeddings

Vector databases

Multi-agent orchestration

LangChain

LangGraph

Python

TypeScript

REST APIs

Docker

Kubernetes

Azure

Tools

Docker

Kubernetes

CI/CD

Azure

Job description

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

What we are looking for?

The FDE is our engineer embedded with the client. They work directly with operations and product teams, find real problems, and turn them into working agentic AI and automation solutions quickly. They partner with an onsite Platform Architect and an offshore team of agent engineers, automation developers and QA.

What you'll do?

• Work with business users and Product Owners to find automation use cases and shape them into backlog items.


• Build prototypes and production-grade agents fast, and show working software at every sprint demo.


• Integrate with enterprise platforms such as property management, workforce management, forecasting and supplier systems through APIs and event-driven patterns.


• Build on cloud using CI/CD pipelines, following our security and quality standards.


• Feed what you learn on site back to the offshore team so delivery keeps moving quickly.


• Act as a trusted technical voice for client stakeholders, from frontline teams to senior leadership.

What you'll bring?

• 12+ years in full-stack or platform engineering, with recent hands-on GenAI work.


• Strong skills in LLMs, RAG, embeddings, vector databases and multi-agent orchestration (LangChain, LangGraph, ADK or similar).


• Python and/or TypeScript; REST APIs, event-driven integration, Docker and Kubernetes.


• Cloud experience, preferably Azure (AWS or GCP is also fine).


• Experience in customer-facing roles where you turned loosely defined business needs into shipped solutions.


• Comfortable working in agile delivery, with fortnightly sprints and demos.

Good to have

• Hospitality or hotel operations experience. If a candidate has strong engineering depth but no hospitality background, we can upskill them.


• Experience with enterprise security (SSO, RBAC) and governance for AI solutions.

Our X-Factor

• Work ethic: You are a consummate professional.


• Aptitude: You have an innate capacity to transition from project to project without skipping a beat.


• Communication: You have excellent written and verbal communication skills for coordination across projects and teams.


• Impact: You are a critical thinker with an emphasis on creativity and innovation.


• Passion: You have the drive to succeed paired with a continuous hunger to learn.


• Leadership: You are trusted, empathetic, accountable, and empower others around you.