FCA Regulatory Consultant - Compliance Helpdesk (Hybrid)

SimplyBiz PLC; Manchester; Hybrid; GBP 52,000 - 76,000; Full time

Job summary

SimplyBiz PLC in Manchester is seeking an experienced Compliance Consultant to join threesixty's Compliance Helpdesk team. You will deliver regulatory guidance to FCA-authorised firms across investment, pension, protection and mortgage sectors, handling enquiries and reviewing documents.

You will support Consumer Duty, SM&CR and governance matters, assist with authorisation applications, and build trusted client relationships while developing technical and client-facing expertise.

Qualifications

• At least 4 years' experience in a compliance, risk or regulatory role within financial services.
• Experience advising FCA-authorised firms or working within an FCA-regulated environment.
• Strong knowledge of FCA regulatory requirements and the FCA Handbook.
• Experience reviewing regulatory documentation and providing written feedback.

Responsibilities

• Respond to client compliance enquiries by telephone, email and video meeting.
• Provide practical guidance on FCA regulatory requirements.
• Review financial promotions, client agreements, disclosure documents, websites and consumer communications.
• Support firms with Consumer Duty, complaints handling, SM&CR and wider governance matters.
• Assist with FCA authorisation applications, variations of permission and regulatory notifications.
• Review regulatory returns and provide feedback to firms.
• Research regulatory developments and technical compliance issues.
• Contribute to articles, webinars, guidance notes and client events.
• Build and maintain strong relationships with clients and colleagues.

Skills

Analytical skills

Problem-solving

Communication skills

Education

Level 4 Diploma in Financial Planning (or equivalent Level 4 regulated financial services qualification)

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

SimplyBiz PLC in Manchester is seeking an experienced Compliance Consultant to join threesixty's Compliance Helpdesk team. You will deliver regulatory guidance to FCA-authorised firms across investment, pension, protection and mortgage sectors, handling enquiries and reviewing documents.

You will support Consumer Duty, SM&CR and governance matters, assist with authorisation applications, and build trusted client relationships while developing technical and client-facing expertise.