Fashion & Beauty Frontline Advisor — Style & Service

Marks & Spencer Group; Shrewsbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You will play a vital frontline role, delivering style advice and five-star service to customers.

This role requires you to be a brand ambassador, proactive, and ready to work in a fast-paced retail environment. You will use Sparks App and in-store devices to enhance the customer experience, drive sales, and help customers discover on-trend products.

Qualifications

• Frontline role delivering style advice and five-star service.
• Must be digitally confident and able to use in-store devices.
• Flexible, fast-paced team player with strong communication.

Responsibilities

• Deliver customer service with a focus on fashion, home and beauty items.
• Drive sales and help customers discover products.
• Utilise Sparks App and in-store tools to enhance the shopping experience.
• Adapt to changing shifts and busy periods with a positive attitude.

Skills

Customer service

Retail sales

Digital tools

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You will play a vital frontline role, delivering style advice and five-star service to customers.

This role requires you to be a brand ambassador, proactive, and ready to work in a fast-paced retail environment. You will use Sparks App and in-store devices to enhance the customer experience, drive sales, and help customers discover on-trend products.