Family Travel Specialist

Sweet Carolina's Travel; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A family-oriented travel company in Manchester is looking for a passionate Family Travel Specialist. In this role, you will create unforgettable travel experiences for families, handling everything from itinerary planning to bookings. Ideal candidates have strong communication skills and a passion for travel. Benefits include competitive commission earnings and travel perks. This position offers a flexible remote work schedule.

Benefits

Competitive commission-based earnings

Ongoing training and support

Access to exclusive travel perks

Fun team environment

Qualifications

• Previous experience in travel planning or hospitality is a plus.
• Excellent communication and interpersonal abilities.
• Ability to work independently and remotely with a flexible schedule.

Responsibilities

• Consult with clients to understand their travel needs and preferences.
• Research and build customized travel itineraries.
• Provide excellent customer service to ensure client satisfaction.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Passion for travel

Job description

About Us

At Sweet Carolina Travels, we believe that family vacations are more than just trips—they’re opportunities to create lifelong memories. We specialize in personalized travel planning that brings families closer together, whether it’s a magical theme park adventure, a relaxing beach getaway, or a cultural journey abroad.

Position Overview

We are seeking a passionate Family Travel Specialist to join our team. In this role, you’ll design and curate unforgettable travel experiences for families of all sizes, ages, and interests. From itinerary planning to destination recommendations, your goal will be to remove the stress from travel planning and help families focus on creating memories.

Key Responsibilities

• Consult with clients to understand their family’s travel needs, preferences, and budget.
• Research destinations, accommodations, activities, and attractions suitable for families.
• Build customized travel itineraries that balance relaxation, adventure, and kid‑friendly fun.
• Coordinate bookings for flights, hotels, resorts, cruises, tours, and ground transportation.
• Provide insider tips, safety advice, and recommendations for family‑friendly destinations.
• Stay up to date on the latest family travel trends, deals, and promotions.
• Deliver excellent customer service before, during, and after travel to ensure client satisfaction.

Qualifications

• Previous experience in travel planning, hospitality, or customer service is a plus (not required).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Passion for travel, especially creating memorable family experiences.
• Ability to work independently and remotely with a flexible schedule.

What We Offer

• Competitive commission‑based earnings.
• Ongoing training and support in the travel industry.
• Access to exclusive travel perks, discounts, and insider deals.
• A fun and supportive team environment.
• The chance to turn your passion for travel into a rewarding career.

Join Us

If you’re enthusiastic about travel and love helping families experience the world together, we’d love to hear from you. Apply today to start creating journeys that families will treasure for a lifetime!