Family Time Worker

We Manage Jobs(WMJobs); Sandford Hill; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Local government pension scheme

Professional development opportunities

Job summary

Stoke-on-Trent City Council is seeking a dedicated Family Time Supervisor to supervise and support family time sessions, ensuring they are safe and child-focused. You will observe interactions, provide parenting support, and record detailed observations for social work processes.

You will work hybrid with flexible arrangements, contributing to court-directed family time and multi-agency planning, and you will prepare reports to inform children's plans while collaborating with social workers and

Qualifications

• Experience working directly with children, families and carers.
• Ability to develop supportive, child-focused relationships.
• Good record-keeping and report writing.

Responsibilities

• Supervise family time sessions and observe interactions between children, parents, carers and family members
• Provide support, guidance, and practical advice to parents and carers to promote positive, child focused family time
• Assess and monitor the wellbeing of parents attending sessions to ensure a safe and appropriate environment for everyone involved
• Deliver a flexible and responsive service to meet court-directed family time arrangements
• Maintain accurate records and prepare written reports; attend court to provide evidence when required
• Work collaboratively with colleagues, professionals, and partner agencies to support children and families effectively
• Contribute to multi‑agency meetings, reviews, and planning processes where required
• Coordinate and facilitate supervised family time arrangements, including transporting children and families when necessary

Skills

Strong literacy

Excellent communication

Experience with children & families

Record-keeping & reporting

Job description

Directorate: Children's and Family Services

Section: Children's Support and Safeguarding

Location: Hope Centre/Various

Grade: Level 5

Hours: 37 hours per week

This advert is open to both internal and external applicants.

About us:

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role:

To supervise and support family time sessions to a high standard, supporting parents to ensure the sessions are safe and child focused. To observe interactions, provide support and parenting interventions where required supporting a positive family time experience. To record detailed observations on the systemin a timely and accurate manner. To ensure all relevant information is shared with the child's social worker in a timely way and to prepare detailed reports to court to evidence parenting support and interventions during family time to inform social work interventions and the children's plans. Family time is a significant part of a child's journey and informs their life story work to enable children in our care to have a good understanding of their identify, relationships and Family time workers have a key role in capturing this in the relationships built with the children and their families during this time.

For more information on the role, please contact the Recruiting Manager Keeley Nocilla, [e-mail]

Key Responsibilities:

• Supervise family time sessions and observe interactions between children, parents, carers and family members
• Provide support, guidance, and practical advice to parents and carers to promote positive, child focused family time
• Assess and monitor the wellbeing of parents attending sessions to ensure a safe and appropriate environment for everyone involved
• Deliver a flexible and responsive service to meet court-directed family time arrangements
• Maintain accurate records and prepare written reports; attend court to provide evidence when required
• Work collaboratively with colleagues, professionals, and partner agencies to support children and families effectively
• Contribute to multi‑agency meetings, reviews, and planning processes where required
• Coordinate and facilitate supervised family time arrangements, including transporting children and families when necessary

About You:

• Have strong literacy and numeracy skills with the ability to maintain accurate and professional records
• Build positive and effective working relationships with children, family's colleagues and partner agencies
• Have excellent verbal and written communication skills and can engage sensitively with a wide range of people
• Have experience of working directly with children, families, carers and can develop supportive, child focused relationships
• Able to work confidently and professionally in challenging situations while maintaining a restorative and supportive approach

What we offer:

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes

Further information on our Rewards and Benefits can be found here

Pre-Employment Checks:

Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include:

• Right to Work in the UK
• Proof of address
• Satisfactory references
• Occupational Health Clearance
• Evidence of professional qualifications or registrations
• DBS check at the appropriate level (if applicable for the role)

The Council will not accept any speculative CVs from employment agencies.

No agency terms and conditions accompanying any such CVs will be accepted by the Council.

Any unsolicited information sent by an employment agency will be treated as the property of the Council.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all background and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.