Family Support Worker (must be able to drive with own car)

Neway International Ltd; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading support services provider in Cardiff is seeking a Family Support Worker to provide vital support to children and families. This temporary role offers flexible working, requiring 37 hours per week, and focuses on early intervention and family support. The ideal candidate should have experience working with children, strong organizational skills, and a valid driving license. This rewarding position pays between £14.59 and £18.92 per hour and has a potential contract period extending until April 2026.

Qualifications

• Experience in delivering support to families and children.
• Commitment to improving family outcomes.
• Valid driving licence with sole use of a vehicle.

Responsibilities

• Provide early intervention support to families.
• Deliver structured support for positive outcomes.
• Maintain accurate records and contribute to assessments.

Skills

Experience working with children

Strong communication skills

Organisational skills

Relationship-building skills

Flexibility

Job description

Neway International is seeking a Family Support Worker to join our client based with Cardiff Council.

Location: County Hall
Hours: 37 hours per week (09:00–17:00)
Start Date: 12 January 2026
End Date: 13 April 2026 (likely to be extended)
Employment Type: Temporary
Work Pattern: Flexible working required
Rate: PAYE £14.59 per hour / Umbrella £18.92 per hour

About the Client

Cardiff Council’s Interventions Hub plays a vital role in supporting families to access the right help at the right time. The service is central to the council’s early intervention and prevention approach, ensuring families receive tiered support that reduces the need for statutory social work involvement and improves long‑term outcomes for children and young people.

The Role

The Family Support Worker will deliver direct support to children, young people, and families identified as being in need. You will work within the Interventions Hub to provide early help, strengthen parenting capacity, and promote children’s health, development, and wellbeing. This is a varied and rewarding role requiring flexibility, strong organisational skills, and the ability to work both independently and as part of a wider team.

Key Responsibilities

• Provide early intervention support to families to prevent escalation to statutory services.
• Deliver structured support that enhances parenting capacity and promotes positive outcomes for children and young people.
• Work with families in their homes, community settings, and within the Interventions Hub.
• Support parents to build resilience, develop problem‑solving skills, and improve family functioning.
• Maintain accurate records and contribute to assessments, plans, and reviews.
• Work collaboratively with colleagues and partner agencies to ensure coordinated support.
• Manage a varied caseload and respond flexibly to family needs.
• Promote children’s health, safety, and development through strengths‑based practice.

Candidate Requirements

• Experience working with children, young people, and families.
• Commitment to improving outcomes and supporting families to build capacity and resilience.
• Self‑motivated, well‑organised, and able to work independently and within a team.
• Flexible approach to working hours and service needs.
• Full valid driving licence and sole use of a vehicle (essential).
• Strong communication and relationship‑building skills.