Family Support Worker (11.5 Hours)

Prison Advice and Care Trust; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A charitable organization in London is seeking a Family Support Worker to assist families visiting loved ones in a prison setting. Responsibilities include providing support and advice, facilitating visits, and managing the play service. Candidates need to have experience in challenging environments and strong organizational skills. This role offers extensive support and development opportunities.

Benefits

Free advice and information service

Contributory pension

Corporate eye care scheme

Cycle to work scheme

Generous holiday entitlement

Training events for professional development

Thorough induction process

Qualifications

• Experience and understanding of working with families in a challenging environment.
• Knowledge of safeguarding/child protection practice.
• Ability to contribute to planning and development of family work.

Responsibilities

• Provide support to families visiting prisoners.
• Facilitate prison visits and family days.
• Support the play service.

Skills

Experience working with families

Organisational skills

Interpersonal communication skills

Ability to manage a demanding workload

Job description

Role Overview

As Family Support Worker (Visits Centre Assistant) you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services and a refreshment service. At HMP Wormwood Scrubs you will work as one of the PACT Family team, based primarily in the prison’s visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

About You

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What We Offer

• A free advice, information and counselling service
• Contributory pension
• Corporate eye care scheme
• Cycle to work scheme
• Generous holiday entitlement
• Opportunity to attend training events to further develop yourself as a professional training and interventions worker
• Thorough induction process and support by a friendly and enthusiastic team

How to Apply

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the ‘apply now’ button.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

Other Information

This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).