Family Support Worker

Brook Street Social Care; Hanley Swan; On-site; GBP 25,000 - 30,000; Full time

Job summary

A social care service provider in Hanley Swan is seeking a Family Support Worker. This role involves providing essential support to families, including new parents, to enhance their parenting skills and strengthen relationships. Applicants should possess strong communication skills and NVQ Level 3 in Health & Social Care. The position offers professional development in a values-driven environment.

Benefits

Ongoing professional development

Values-based working environment

Supportive team

Qualifications

• Experience supporting vulnerable individuals or families (professional).
• Ability to work flexible shifts, including nights and weekends.
• Must have a manual driving license.

Responsibilities

• Provide practical and emotional support to families.
• Help develop positive parenting skills.
• Support families with guidance and signposting to services.

Skills

Strong communication

Observation

Record-keeping

Education

NVQ Level 3 in Health & Social Care (Children & Young People)

Job description

Location: Great Malvern

Contract: Permanent | Full-time (13 shifts over a 4-week rota)

Shift Pattern: 6 nights / 7 days (8am-8:30pm days | 8pm-8:30am nights) - includes every other weekend

About the Role

As a Family Support Worker, you'll play a key role in providing practical and emotional support to families, helping them develop positive parenting skills and strengthen family relationships.

The service primarily supports new parents, though placements can include families with older children too. Typical placements last up to 16 weeks, offering families structured support, guidance, and signposting to additional services such as substance misuse, mental health, and domestic abuse support.

We welcome applicants from diverse backgrounds - not just those with direct experience in Children and Young People (CYP) services. If you bring strong transferable skills, empathy, and a passion for supporting families, we'd love to hear from you.

Essential

• NVQ Level 3 in Health & Social Care (Children & Young People) or willingness to work towards it
• Experience supporting vulnerable individuals or families (professional)
• Strong communication, observation, and record-keeping skills
• Ability to work flexible shifts, including nights and weekends
• Must have be a driver and have manual driving license
• Child and Adult DBS on the update service

What You'll Gain

• A truly values-based working environment focused on making a difference
• Ongoing professional development and training
• The opportunity to be part of a supportive, passionate team committed to leaving a lasting legacy for families

If you are interested please give Surina a call at Brook Street Social Care Midland Care branch, or apply with your CV