Family Support Worker

Surrey County Council; England; Hybrid; GBP 16,000 - 23,000; Full time

Job summary

A prominent local authority in England is looking for a Family Support Worker to assist vulnerable families. This role involves advocating for children, conducting assessments, and providing support through a dedicated team. Candidates should be experienced in safeguarding and ready to travel. This position offers a flexible blend of hybrid working arrangements.

Benefits

Flexible working arrangements

Annual leave increasing with service

Ability to buy additional leave

Qualifications

• Experience in working with families and children.
• Strong communication and advocacy skills.
• Ability to work independently and travel as required.

Responsibilities

• Support families with complex and multiple needs.
• Hold a caseload of 12 to 15 families.
• Advocate for children ensuring their voices are heard.
• Facilitate evidence-based group work programmes.

Skills

Knowledge of safeguarding procedures

Ability to support families with complex needs

Experience in coaching and mentoring families

Assessment and intervention planning skills

Job description

• Salary: £16,767.36 to £22,128.62 per annum
• Category: Care - Children and Young People
• Contract type: Permanent
• Working hours: 22 hours per week
• Posted on: 7 November 2025
• Directorate: Partnership

Description

Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.

The salary range for this role is £16,767.36 to £22,128.62 per annum based on a 22 hour working week.

Rewards and Benefits

• Workplace Offer: The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Holiday Plus scheme

About the Organisation

At Bernardo's we are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do.

We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

About the Role

Do you want to work for the UK's largest children's charity?

Can you build trust and offer intensive support to families?

Can you coach and mentor families through a process of change?

Do you have knowledge & experience of working within safeguarding procedures?

Are you skilled at conducting assessments & developing intervention plans that improve family resilience?

Do you want to work with a supportive, committed and passionate team?

If you have answered YES to the above questions, you may just be the person we are looking for!

You will be required to:

• Support families with complex and multiple needs
• Hold a caseload of 12 to 15 families
• Advocate for children and ensure their voices are heard and that their lived experiences lead the focused work
• Facilitate evidence-based group work programmes and courses

You will be based at one of the named Family Centres and will be required to travel throughout the borough.

As Barnardo's Family Centres we have supportive and inclusive teams. We are a fully funded service, commissioned by Surrey County Council, to deliver their Early Help Programme to families with 0-19 aged children.

Additional information

If you would like to discuss a post, please do not hesitate to telephone either Sharon Creak on 07565 202060 or Tracey Quixley on 07592 593580 (Children's Services Managers)

Please note that this is a locality based position and you will be expected to travel independently around the centre's reach area as most work is to be carried out in person.

The close date for this advert is 30.11.2025 with interviews planned to follow.

To apply for this role, please click HERE .