Family Support Worker

Bridgend County Borough Council; Bridgend; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Bridgend County Borough Council is seeking a Family Support Worker to join the Early Help Locality Team on a fixed-term basis. The role requires 37 hours per week, working full time, with hybrid working between home and office.

Welsh language ability is a requirement, along with safeguarding responsibilities to support children and families in Bridgend. You will collaborate with local hubs and the central team to identify needs and deliver integrated services, acting as a key worker for families

Qualifications

• Welsh language ability is required for customer interaction.
• Experience in safeguarding and family support is desirable.

Responsibilities

• Work within the Early Help Locality Team to devise and support services for children, young people and families.
• Coordinate with Locality Hubs and Central Team to identify needs and progress.
• Act as a key worker to support families with unmet needs to prevent escalation.

Skills

Welsh language

Tools

Signs of Wellbeing Module

Team around the Family (TAF)

Job description

Family Support Worker - Early Help Locality Team (Fixed Term)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Contractual hours 37

Basis Full time

Package Grade

Job category/type Early Years and Childcare

Date posted 27/08/2026

Job reference 19087

37 hours per week

Fixed Term until 31 March 2027

Bridgend County Borough Council has developed with other partners, a framework for a more integrated approach to the provision of services for children, young people and families.

To work as part of an Early Help Locality Team to devise, implement and support a range of services available to meet identified needs of children, young people and their families. This will require liaising with other service providers in the Early Help Locality Hubs in the Bridgend North, East and West Localities, and with the Central Team. The role will include the use of operational systems for needs identification via Signs of Wellbeing Module, Team around the Family (TAF), tracking and progression to provide an integrated working approach to improve outcomes for children, young people and their families. Family support workers will act as key workers and provide support for families with unmet needs to prevent or minimise the risk of needs escalating.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

A valid driving licence is requirement for this post.

The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.