Family Support Manager - South East

Rainbow Trust; Maidstone; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company car

Pension scheme

25 days annual leave + holidays

Life assurance

Employee Assistance Programme

Blue Light Card

Job summary

Rainbow Trust is seeking a Family Support Manager to oversee a high-quality family support service in the South East region, based in Kent and surrounding areas. The role entails leadership of the care team, safeguarding oversight, and collaboration with health, education and social care partners to improve outcomes for families in need.

The post is full-time (35 hours/5 days per week) with a company car and a strong benefits package.

Qualifications

• Experienced in child health, education or social care, preferably in a community setting.
• Poised communicator who builds relationships with families, referrers and agencies.
• Skilled in safeguarding, information sharing and data protection rules.
• Inclusive, proactive approach to achieving goals with warmth and professionalism.
• Adaptable to a fast-paced environment and able to manage tasks end-to-end.

Responsibilities

• Deliver a high-quality family support service as part of the South East Care Team.
• Act as local Registered Manager for the Care Quality Commission and lead safeguarding.
• Provide leadership to the team and collaborate with health, education and social care professionals.
• Develop, monitor and deliver service outcomes and maintain partnerships.
• Balance caseloads and priorities to support families effectively.

Skills

Child protection

Data protection

Stakeholder communication

Team leadership

Partnership building

Education

Education/Health/Social care qualification

Job description

We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our new South East Care Team to families in the local area, at a time where they need it most. Reporting to the Head of Care out of our South East base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues. Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families. Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
• A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.
• Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
• Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
• £35,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
• Full-time Permanent Youth and Children Actively Interviewing, £35,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits This post will cover the Surrey, Sussex, and Kent regions, We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• A life assurance scheme for all employees which provides a death in service benefit of three times' basic pay.
• 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.