Family Support Bank Therapist/Counsellor

Naomi House & Jacksplace; Egypt; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community hospice in Sutton Scotney is seeking a Family Support Bank Therapist/Counsellor to provide individual counselling to families during critical times. The role involves working with both adults and young people and requires a recognised qualification in counselling with at least two years of relevant experience. The position offers flexible working as needed, with competitive hourly compensation of £17.85, plus holiday pay. Ideal candidates should possess empathy, communication skills, and the ability to work independently and as part of a multi-disciplinary team. Applications should be submitted promptly as the vacancy may close early.

Benefits

Holiday pay (12.07% of hours worked)

Flexible work hours based on availability

Qualifications

• At least 2 years’ experience working with adults and young people experiencing loss and bereavement.
• Experience supporting families with disability and life limiting diagnosis.

Responsibilities

• Provide individual counselling sessions to adults and young people.
• Work as part of a multi-disciplinary team.
• Maintain records and ensure confidentiality.

Skills

Counselling skills

Empathy

Communication skills

Teamwork

Adaptability

Education

Recognised counselling or psychotherapy qualification

Membership with BACP, UKCP or similar

Job description

Overview

Family Support Bank Therapist/Counsellor

Application Deadline: 20 November 2025

Department: Care

Employment Type: Zero Hours

Location: Sutton Scotney

Reporting To: Charlotte Roper

Compensation: £17.85 / hour

Description

We are currently looking for a Family Support Bank Therapist/Counsellor to join our team. As part of the hospice’s Family Support Team, you will be providing individual counselling sessions to adults and young people in complex situations. With a recognised counselling or psychotherapy qualification and membership with BACP, UKCP or similar, you must have at least two years’ experience of working with adults and young people experiencing loss and bereavement and ideally a good knowledge of the impact of disability and life limiting diagnosis on a family. We are currently not able to offer an interview to newly qualified candidates for this role.

The Family Support team is made up of Counsellors, Play Therapy and Creative Arts and Counselling, Art Therapy, Social Work, Family Support Work and Chaplaincy. Our team of professional counsellors offer support to families from the point of referral to bereavement and beyond. As a Family Support Bank Therapist/Counsellor, your support will be tailored to the very specific needs of the individual. You will provide expert counselling services and ideally will have experience in supporting young people and adults including regular reviews and there is the potential to be involved in running therapeutic groups for parents and young people at times. All counselling takes place from the hospice whether it is face to face, virtual or by telephone call.

Key Responsibilities

• To have an understanding of, and response to, the needs of children, young adults and families at a time of uncertainty and crisis.
• To hold a complex caseload and carry out a planned program of therapeutic intervention.
• To provide group and direct work with children as well as young people.
• To work as part of a multi-disciplinary team and to promote effective communication regarding psycho-social information within the care team.
• To contribute towards the planning and delivery of our annual remembering events as required.
• To promote the safeguarding and welfare of children, young people and vulnerable adults.
• To maintain records and ensure that all record keeping is in accordance with the policy of the organisation.
• To provide statistics/evaluations on activities undertaken.
• To maintain confidentiality of each child, young adult and family at all times.
• To maintain own professional development and training opportunities, including personal supervision as agreed with line manager. Supervision to be provided in house.
• The role demands excellent communication skills, adaptability, compassion and self-motivation, with the ability to work independently and as part of a team.
• We would expect you to be working with a minimum of 2-3 clients a week. Currently services are provided face to face, online and by phone and you will need to be able to locate yourself at our hospice for all counselling work.
• The role demands excellent communication skills, adaptability, compassion and self-motivation, with the ability to work independently and as part of a team.

Skills, Knowledge and Expertise

Hourly rate: £17.85 per hour

Holiday Pay: 12.07% of hours worked

Employment Status: Zero-hours contract. No guaranteed minimum hours. Work offered as needed. You can accept or decline work based on your availability.

To apply

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to complete the mandatory staff training including safeguarding, to apply for an Enhanced and Barred DBS Disclosure and asked to provide satisfactory references covering the last 5 years.

Should you require any adjustments at either the application or interview stage, please contact us on 01962 760060.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.