Family Liaison Officer

Airedale Academy; Castleford; On-site; GBP 23,000 - 29,000; Full time

Job summary

Castleford Trust is seeking an Attendance Officer for Airedale Academy to promote attendance, work with education welfare staff, and engage with families to support improved pupil attendance. The role involves collaborating with senior leaders and external agencies to safeguard pupil welfare and implement attendance strategies.

You will liaise with parents and carers, support complex cases, and contribute to a positive school culture focused on attendance and wellbeing.

Responsibilities

• Promote excellent levels of attendance across the Academy.
• Work with attendance professionals and senior leaders to implement attendance strategies.
• Engage with parents/carers and families to explore and offer support to improve pupil attendance.
• Support and challenge pupils and families to improve attendance.
• Contribute to safeguarding and welfare of pupils.
• Liaise with external agencies to support pupils and families.

Job description

You will:

• Promote excellent levels of attendance across the Academy.


• Work alongside the Education Welfare Officer, Attendance Administrators, Family Liaison Officers and Senior Leaders to implement Academy wide attendance strategies.


• Engage with parents/carers and families via home visits or on-site visits to explore and offer support to improve pupil attendance.


• Support and challenge both pupils and their families to improve their attendance.


• Contribute to the safeguarding and promotion of the welfare of pupils who attend the Academy.


• Liaise with external agencies, to support pupils and their families to improve attendance.

You will be:

• A confident and effective communicatior.


• Relentless in your drive to improve attendance, thinking outside of the box to develop attendance initiatives, working in partnership with other colleagues and stakeholders where appropriate.


• Experienced in working with families with complex needs.


• Excellent in literacy, numeracy and IT skills.


• A great problem solver with proven organisational and time management skills.


• Able to deal with emotion packed situations in a calm and professional manner.


• Able to relate well to both children and adults.


• Flexible and adaptable with a \"can-do\" attitude.

As a valued colleague within our Trust, you can expect:

• Unwavering support and a culture of collaboration: you will benefit from exceptional support from our executive leaders, leadership teams and dedicated Trust specialists across key areas including curriculum development, safeguarding, inclusion, governance, HR, finance, estates, IT and compliance. At Castleford Trust collaboration is at the heart of everything we do - your success is our shared success.


• Wellbeing and Community: from Day 1 your wellbeing matters to us. You will have access to our Employee Assistance Programme for you and your family members. Throughout our local community you will be able to join local fitness and swimming facilities at a discounted rate, and each year be able to take advantage of our onsite health checks. We regularly review and update our services to meet the needs of colleagues at all stages in their life and careers.


• Working together to achieve excellence for all: all the academies within the Trust have a strong moral purpose and seek to have a positive impact on the communities that they serve and to support families to overcome any social disadvantage. We are deeply committed to our values of Care, Aspire and Succeed and have very high expectations and aspirations for pupils and colleagues alike.

Closing date for Applications: Providing suitable interest, the closing date for applications is 8.00 am on Monday 23rd November 2026 with interviews taking place shortly afterwards.

References: References will be taken up shortly after shortlisting and prior to interview using the contact details you supply on your application.

Equal Opportunities: Castleford Trust is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Castleford Trust welcomes applications from anyone who meets the criteria for the role.

For further information on the school, please visit www.airedaleacademy.com or telephone Nikky York, Head of HR (Airedale Hub) or the HR team on 01977 664555 to arrange a visit.