Family Learning Support Officer

CEMP; East Devon; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

A local authority in East Devon is seeking a Family Learning Support Officer to offer emotional and practical support to parents and families. The key responsibilities include identifying families in need, promoting partnerships, and delivering interventions to enhance family engagement with children’s learning. This position offers a competitive salary, generous holiday entitlement, and a range of financial and health benefits, including flexible working opportunities.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Local Government Pension Scheme

Qualifications

• Ability to promote effective partnerships with families and support services.
• Excellent communication and relationship-building skills.
• Experience in delivering supportive parenting interventions.

Responsibilities

• Identify pupils and families needing additional support.
• Plan and deliver supportive parenting interventions.
• Enable parents to understand their child's needs.

Job description

Family Learning Support Officer | 9347 | Permanent Contract | 37 hours per week | £28,598 to £30,024 per annum | Grade F | County Hall

We are looking for a Family Learning Support Officer to join the team to offer emotional and practical support to parents and their families by enabling them to understand their child's broader needs and engage with their learning and placement.

To be a key link for families between the SEMH SRB Lead Teacher and parents and carers who have children attending the SRB.

Responsibilities

• Identify pupils and families in need of additional support.
• Promote effective partnerships with families and support services.
• Plan and deliver supportive parenting interventions following targeted assessment.
• Build relationships with families, delivering interventions and supporting families to become fully immersed with their child's placement and learning.
• Enable parents to understand their child's needs, how these impact on their learning and how they can help them overcome this.
• Provide wider support and advice, including signposting to services.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

Redeployment closing date: 04 January 2026 at 23:55

All other applicants closing date: 11 January 2026 at 23:55