Family Hub Support Officer

Service Care Solutions; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local authority organization is looking for a Family Hub Support Officer to assist in the development of the Best Start In Life Family Hub model in Rutland. This temporary role involves collaborating with project teams, supporting data management, and ensuring the program's readiness for families and children. Ideal candidates will have administrative experience, strong organizational skills, and a passion for community support. This full-time position offers competitive hourly pay with opportunities for professional growth.

Benefits

£250 referral bonus

Qualifications

• Proven experience in an administrative or support role.
• Experience using data reporting systems.
• Experience minute taking.
• Experience setting up systems and processes.
• Experience tracking, recording and collating data.

Responsibilities

• Support the development phase of the Best Start In Life Family Hub programme.
• Maintain and improve effective systems and processes.
• Track and collate data accurately.
• Support data reporting and information management.
• Work collaboratively with project colleagues.

Skills

Highly organised

Attention to detail

Confident working with data

Self-directed

Effective team player

Passionate about community support

Job description

Family Hub Support Officer

Location: Rutland
Client: Rutland County Council
Contract Type: Temporary (6 months)
Hours: Full time (37 hours per week)
Salary: £12.22 per hour (PAYE) / £15.66 per hour (Umbrella)

About the Role

Rutland County Council is seeking a Family Hub Support Officer to join the Health & Community Wellbeing team for a 6-month temporary assignment. This role will support the development phase of the Best Start In Life Family Hub offer, ensuring the Local Authority is prepared to deliver the Family Hub model in Rutland from April 2026. You will work closely with a small project group and provide direct support to the Best Start In Life Programme Manager, contributing to the successful design and readiness of services for families, children and young people across Rutland.

Key Responsibilities

• Support the development phase of the Best Start In Life Family Hub programme
• Set up, maintain and improve simple, effective systems and processes
• Record, track and collate data accurately
• Support data reporting and information management
• Work collaboratively with project colleagues and wider teams
• Assist with administrative tasks to ensure programme readiness

Experience & Knowledge

• Proven experience in an administrative or support role
• Experience using data reporting systems
• Experience minute taking
• Experience setting up systems and processes
• Experience tracking, recording and collating data and information

Skills & Competencies

• Highly organised with strong attention to detail
• Able to design and maintain clear, efficient processes
• Confident working with data and information systems
• Self‑directed while also being an effective team player
• Passionate about supporting residents and communities

Additional Requirements

• Ability to work from Oakham Family Hub and other Rutland locations as required
• Willingness to work flexibly to support programme needs

Contact

If you are interested in the role and would like to contact me for further information, you can contact myself on the details below.

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Jack at Service Care Solutions on (phone number removed) or email on (url removed)