Family Hub Coach

Service Care; Lichfield; On-site; GBP 32,000 - 48,000; Part time

Job summary

Staffordshire County Council is seeking a Family Hub Coach to work with children, young people and families to improve outcomes and strengthen family relationships. The role focuses on early intervention, practical family support and helping families access the right services at the right time.

You will deliver evidence-based parenting programmes, support parents in developing positive parenting skills, and work with schools and partner agencies to ensure safe, healthy environments for children

Qualifications

• NVQ Level 3 or equivalent qualification in working with children and families.
• PTLLS or equivalent teaching qualification.
• Experience working directly with children, families or carers.
• Understanding of child development, safeguarding and the impact of trauma and adverse experiences.
• Knowledge of safeguarding legislation, procedures and multi-agency working.
• Experience delivering evidence-based parenting programmes.
• Understanding of challenges including domestic abuse, mental health, substance misuse and poverty.
• Excellent communication and relationship-building skills.
• Ability to work independently and manage challenging situations.
• Full UK driving licence and access to your own vehicle; travel may be required.
• Enhanced DBS check may be required.

Responsibilities

• Work directly with children, young people and families to achieve positive outcomes.
• Support parents and carers to develop positive parenting skills and promote safe, healthy family environments.
• Help children and young people access and maintain appropriate education and learning opportunities.
• Deliver evidence-based parenting programmes and group sessions.
• Complete direct work with families, including urgent and emergency situations as needed.
• Support families facing mental health, domestic abuse, substance misuse, poverty and other vulnerabilities.
• Identify unmet needs (including SEND) and ensure access to appropriate support.
• Collaborate with schools, community organisations and partner agencies.
• Encourage positive relationships and healthy lifestyles for children and families.
• Complete assessments and maintain accurate records to aid support planning.

Skills

Excellent communication

Relationship-building

Driving licence

Independence

Education

NVQ Level 3 or equivalent qualification in working with children and families

PTLLS or equivalent teaching qualification

Job description

Family Hub Coach – HSF Staffordshire County Council Grade 7 | Temporary / Contract Opportunity

Are you passionate about helping children and families thrive? Do you have experience supporting families through challenging circumstances and helping them build brighter, more positive futures? Staffordshire County Council is looking for a dedicated and enthusiastic Family Hub Coach to join its Families and Communities service. This is a fantastic opportunity for someone who wants to make a genuine difference, providing early intervention, practical family support and guidance to children, young people and parents/carers.

About the Role

As a Family Hub Coach, you will work directly with children, young people and families to improve outcomes, strengthen family relationships and reduce the need for more specialist interventions. You'll take a strengths-based approach, helping families recognise their potential, overcome challenges and access the right support at the right time.

Your responsibilities will include:

• Working directly with children, young people and their families to achieve positive outcomes.
• Supporting parents and carers to develop positive parenting skills and promote safe, healthy family environments.
• Helping children and young people access and maintain appropriate education and learning opportunities.
• Delivering evidence-based parenting programmes and group sessions.
• Completing direct work with families, including responding to urgent and emergency situations where required.
• Supporting families experiencing challenges relating to mental health, domestic abuse, substance misuse, poverty and other vulnerabilities.
• Identifying unmet needs, including SEND, and ensuring families receive appropriate support.
• Working collaboratively with schools, community organisations and other partner agencies.
• Encouraging positive relationships, healthy lifestyles and improved opportunities for children and young people.
• Completing assessments, maintaining accurate records and contributing to effective support planning.

What We're Looking For

We're keen to hear from candidates who have a genuine passion for working with children and families and can demonstrate experience of providing practical, targeted support. Ideally, you will have:

• NVQ Level 3 or equivalent qualification in working with children and families, or relevant equivalent experience.
• PTLLS or an equivalent teaching qualification.
• Experience working directly with children, families or carers in a relevant setting.
• An understanding of child development, safeguarding and the impact of trauma and adverse experiences.
• Knowledge of safeguarding legislation, procedures and multi-agency working.
• Experience delivering evidence-based parenting programmes.
• An understanding of challenges including domestic abuse, mental health, substance misuse and poverty.
• Excellent communication and relationship-building skills.
• The ability to work independently, manage challenging situations and encourage positive change.
• A flexible, proactive and supportive approach to working with families.
• A full UK driving licence and access to your own vehicle are essential , as travel will be required as part of the role.
• An Enhanced DBS check may be required.

Why Consider This Opportunity?

This is an opportunity to join a service that believes in supporting families early, building on their strengths and helping children achieve the best possible outcomes. You'll be part of a wider network of professionals working together to create safer, healthier and more supportive communities across Staffordshire. If you're passionate about early intervention, family support and making a lasting difference, we'd love to hear from you!