Family Help Support Worker - Ref: CH07325

We Manage Jobs(WMJobs); Walsall; On-site; GBP 35,000 - 39,000; Full time

Job summary

A local authority in the United Kingdom seeks a Family Help Support Worker to provide tailored support to fathers within the community. This role focuses on enhancing father-child relationships and requires experience working with families, effective communication, and a commitment to safeguarding. Candidates must be prepared for evening and weekend work and will undergo a DBS check. Join us in shaping brighter futures for families.

Qualifications

• Experience engaging and supporting fathers in developing relationships with children.
• Ability to communicate clearly with children and families.
• Strong empathy and relationship-building skills.
• Ability to maintain an organised workload.
• Understanding of data protection and confidentiality.

Responsibilities

• Deliver support to fathers, children, and families according to statutory guidance.
• Conduct assessments of family needs and challenges faced by fathers.
• Develop and review tailored support plans with families.
• Provide practical and emotional support through various interventions.
• Facilitate access to services and advocate for fathers and families.
• Work with professionals to safeguard children.
• Promote diversity and inclusion in service delivery.

Skills

Experience working with children and families

Effective communication

Empathy and active listening

Organisational skills

Commitment to safeguarding

Job description

Family Help Support Worker: bespoke Fathers Worker within the Young and Thriving Team - Ref: CH07325

Directorate: Children’s Services
Location: Family Help 0-5 Young & Thriving Hub, Walsall Council (with flexibility to work across other locations)
Grade: G7; £35,412 - £38,220

Why Join Us?

Walsall is proud to be a ‘Families First for Children’ Pathfinder, leading the way nationally in innovative approaches to family support. As a Pathfinder, we are at the forefront of designing and delivering services that champion the needs of children and their families, setting a benchmark for best practice across the country. Our commitment is particularly evident in our targeted investment in supporting new and expectant parents, and those with pre‑school age children.

About the Role

We are seeking a Family Help Support Worker (Fathers Worker) who understands the unique experiences and challenges of fatherhood. The ideal candidate will provide a positive role model and mentor fathers, supporting them to be actively involved in their children’s lives. Lived experience of fatherhood, or a deep understanding of the issues faced by fathers, will be highly valued.

Key Responsibilities

• Deliver high-quality, outcome-focused support to fathers, children, and families in line with statutory guidance and organisational priorities, with a particular emphasis on strengthening the role of fathers and nurturing positive, sustained relationships between fathers and their children.
• Undertake person-centred assessments of family needs, strengths, and risks, using approved tools and frameworks, ensuring a dedicated focus on understanding the unique contributions and challenges faced by fathers within the family dynamic.
• Develop, implement, and review tailored support plans in partnership with fathers and families, prioritising activities and interventions that promote meaningful father‑child interactions and support the ongoing involvement of fathers in their children’s lives.
• Provide direct practical and emotional support through structured sessions, group work, and community-based interventions, specifically designed to empower fathers, enhance their parenting skills, and build their confidence in their roles.
• Facilitate access to universal, targeted, and specialist services, advocating for fathers and families to remove barriers, and actively promoting opportunities for fathers to participate in services and community life.
• Work in partnership with professionals and agencies to safeguard children and young people, ensuring their voices are heard and recognising the vital role fathers play in creating safe, stable, and nurturing environments.
• Champion diversity, equality, and inclusion in all aspects of service delivery and community engagement, valuing the varied experiences and perspectives of fathers from all backgrounds.

What We’re Looking For

• Experience working with children, families, and individuals with a wide range of needs, including during times of distress and conflict, with a proven ability to engage and support fathers in developing strong, positive relationships with their children.
• Ability to communicate clearly and concisely with children, families, colleagues, and partners, and to encourage open, constructive dialogue between fathers and their children.
• Skilled in empathy, active listening, and building positive, professional relationships, enabling fathers to feel valued and supported in their parenting journey.
• Strong organisational skills and the ability to manage your own workload efficiently, whilst maintaining a focus on enhancing father‑child relationships.
• Commitment to safeguarding, data protection, and confidentiality, with a clear understanding of the impact positive father involvement has on children’s safety and well‑being.

Special Conditions

You may be required to work evenings and weekends. The role is subject to a DBS check and requires the ability to travel efficiently across the borough. Basic digital skills are essential.

Ready to help fathers and families thrive? Apply now and join us in shaping brighter futures!

Information for Applicants

When completing your online application form, you must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. We do not accept CVs.

Closing Date

Wednesday 10th December 2025

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people and vulnerable adults. Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to any time they were overseas.