Family Help Engagement Officer-CMB2773e

Cumberland Council; England; Sur place; GBP 36 000 - 37 000; Plein temps

Résumé du poste

Cumberland Council is seeking a Family Hub Engagement Officer to promote Cumberland's Family Hubs and engage families with the available support. The role focuses on campaigns, content creation for social media and digital channels, event coordination and community feedback to shape services.

The position is permanent, 37 hours per week across Cumberland Family Hubs, with a salary of £35,570 to £36,581 per annum. DBS checks are part of the process, and applications close on 20 November 2026.

Responsabilités

• Lead engaging campaigns across social media and digital channels.
• Coordinate events and drive family engagement initiatives.
• Gather feedback from families to improve services.

Description du poste

Family Hub Engagement Officer

Salary: £35,570 to £36,581 per annum

Hours: 37 hours per week

Location: Across Cumberland Family Hubs

Contract: Permanent

#INDASC

About This Opportunity

Are you a creative communicator who is passionate about making a difference for children, young people and families? As a Family Hub Engagement Officer, you'll play a key role in promoting Cumberland's Family Hubs and ensuring families know about, access and help shape the support available to them.

Working closely with Family Hub teams, partner organisations and the Council's communications teams, you'll lead engaging campaigns, create content for social media and digital channels, coordinate events, and gather feedback from families and communities to help continuously improve services.

This is an exciting opportunity for someone who enjoys building relationships, developing innovative engagement activities and using communications to create positive impact. You'll help ensure families are informed, connected and supported, contributing to the delivery of Cumberland's Best Start in Life offer.

This role is available on a permanent basis.

Who We’re Looking For

We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Katie Clarke by email at [e-mail].

DBS Checks

This role requires a DBS check. The level of check for this role is:

Enhanced DBS check with a Children’s Barred List check.

Please note this role involves working in regulated activity with Children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with Children.

Guaranteed Interviews

We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments

to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by [e-mail]. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

• Closing date: 20th November 2026
• Interview date:07th December 2026

If you experience any difficulties logging in to apply for this role, please contact the HR Systems team at [e-mail].

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council