Family Help Assistant (5 Posts)

East Midlands Councils/East Midlands Jobs; United Kingdom; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A local government agency in the United Kingdom is seeking a Family Help Assistant to provide practical support to children and families facing challenging needs. The role involves building relationships with families, supporting their independence, and ensuring the children's wellbeing. Candidates should possess enthusiasm, experience with families, and strong interpersonal skills. The position offers competitive benefits including annual leave and a local government pension scheme.

Benefits

25 days annual leave

Flexi time

Local government pension scheme

Guaranteed annual pay increase

Cycle to work scheme

Discounts at leisure centres

Qualifications

• Experience of working with children and families.
• Understanding of safeguarding procedures.

Responsibilities

• Provide direct support to families with practical and domestic tasks.
• Assist families to maintain their independence whilst keeping their children safe.
• Develop relationships with parents/carers to influence their parenting.

Skills

Enthusiastic

Teamwork

Problem-solving

Interpersonal skills

Presentation skills

Attention to detail

IT skills

Job description

Closing date: 19 October 2025

Family Help Assistant (5 posts)

• North East Derbyshire and Bolsover team – 1 x 37 hours and 1 x 33 hours per week. Based at Alice’s View Children’s Centre.
• Amber Valley team – 1 x 18 hours and 30 minutes per week. Based at Alice’s View Children’s Centre.
• Chesterfield team – 2 x 37 hours per week, based at Birdholme Children's Centre.

An exciting opportunity has arisen within Children’s Services for dynamic and committed individuals to provide direct and practical support to children and families with a wide range of complex and often challenging needs to enable them to remain in their family unit and their communities, and to ensure they remain in education, employment and training (EET).

• Build trust and confidence with vulnerable families
• Improve and maintain independence of children, young people and families
• Support parents/carers to manage their child’s routines
• Influence parents/carers to make sustained changes to improve and enhance quality of life
• Work with colleagues to deliver provision that meets the needs of young people through work that is building based and/or in a variety of “street based” environments including mobile
• Guide young people and parents/carers to advice and support and health, education, employment and training.
• Motivate and inspire parents/carers to address concerns about neglect
• Working as part of the family help team and to ‘Think Family’ in their engagement with families and follow safeguarding procedures.

What will I be doing?

Provide direct support to children and families with practical and domestic tasks, as needed and health promotion activities in line with agreed steps developed as part of the action plans.

Provide support which helps to meet social and emotional needs. Assist in tasks which support families to maintain their independence whilst keeping their children safe.

Provide specific support to young people to access vacancies, benefits, allowances, courses, higher education, work and training.

Alert managers to changes in family circumstances or needs and respond in emergency situations liaising with colleagues, other agencies, and carers as appropriate.

Develop excellent relationships with parents/carers in order to influence them to understand how their parenting impacts on their family.

What skills and experience do you need to have?

• Be enthusiastic, versatile and self‑motivated with the ability to work well as part of a team.
• Have experience of working with children and families
• Able to problem solve and proactively work with others.
• Excellent interpersonal and presentation skills with attention to detail
• Understanding of and implementation of safeguarding procedures.
• Excellent IT skills

What we offer you?

• 25 days of annual leave plus another 5 once you reach 5 years of continuous service.
• Flexi time, allowing up to an additional 2 days of leave per month.
• Generous local government pension scheme.
• Guaranteed incremental annual pay increase.
• Cycle to work scheme.
• Discounts at selected county leisure centres and much more!

We're always pleased to hear from talented people so if you're looking to join a dynamic team and have the skills and experience, we're looking for, then we'd like to hear from you.

For further information please contact [e-mail]