Family Engagement Worker - 18.75hrs

Prison Advice and Care Trust; Sutton; On-site; GBP 23,000 - 30,000; Full time

Job summary

A supportive charity organization in the UK is seeking a Family Engagement Worker to join their team. The role involves providing casework support and guidance to prisoners' families, advocating for their needs and rights. Ideal candidates will have experience in challenging environments and be adaptable and resilient. This role offers a thorough induction process and team support, with a commitment to equal opportunities.

Benefits

Free confidential advice and counselling

Cycle to work scheme

Life Assurance

Specsavers eye care vouchers

Qualifications

• Demonstrable experience working with families in challenging environments.
• Ability to promote human rights for families dealing with imprisonment.
• Skill to provide emotional support to service users.

Responsibilities

• Provide family casework support to prisoners.
• Facilitate prison visits and deliver family induction sessions.
• Guide families through the prison system.

Skills

Understanding of multi-agency environments

Advocacy for families

Developing referral pathways

Experience in casework

Professional conduct

Emotional resilience

Job description

Role Overview

As a Family Engagement Worker you will work as one of the Pact Family team, providing family casework support to prisoners, as well as support to the families of prisoners through advice and guidance, facilitating prison visits, and delivering family induction sessions.

About You

• Demonstrable experience and understanding of working with families in a challenging multi‑agency environment, ideally involving prisoners and/or their families.
• Ability to advocate for families dealing with imprisonment, promote their human rights and ensure their needs are considered at all levels.
• Skill to develop referral pathways for families, prisoners and other professionals to access the service.
• Experience in casework, key working, providing advice, guidance and emotional support to male service users.
• Role model for volunteers, ambassador for PACT, conduct yourself professionally at all times with high standards of personal integrity and accountability.
• Solutions‑focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high stress environments.

What PACT Offers

• Free confidential advice and counselling service
• Cycle to work scheme, Life Assurance, Specsavers eye care vouchers and more.
• Thorough induction process and training to further develop yourself as a frontline services worker.
• Friendly and enthusiastic team support.

How to Apply

If you feel that you meet the requirements for this role, please complete an application form by clicking the “apply now” button. We reserve the right to close this vacancy early if we receive sufficient applications for the role, so please submit your application as early as possible.

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. If you have lived overseas for a period of 12 months or more (in the past 10 years while aged 18 or over), we will also require a certificate of good conduct from the Police Force of the country of residence.