Family Engagement Worker

Prison Advice and Care Trust; Stafford; On-site; GBP 30,000 - 35,000; Full time

Job summary

A charitable organization in the UK is looking for a Family Engagement Worker to support prisoners and their families through casework and guidance. The role requires experience in advocating for families within a challenging environment and the ability to manage multiple tasks. Candidates will be offered benefits like a contributory pension, eye-care scheme, and extensive training opportunities. Applications from all backgrounds are welcome, including those with criminal convictions, subject to relevant assessments.

Benefits

Free advice and counselling service

Contributory pension

Corporate eye-care scheme

Cycle-to-work scheme

Generous holiday entitlement

Qualifications

• Demonstrable experience and understanding of working with families in a multi-agency environment.
• Ability to develop referral pathways for families and professionals to access services.
• Professional conduct with high standards of integrity and accountability.

Responsibilities

• Provide family casework support to prisoners and families.
• Facilitate prison visits and deliver family induction sessions.
• Support male service users with advice and emotional support.

Skills

Experience working with families

Ability to advocate for families

Emotional resilience

Managing multiple tasks in high-stress environments

Job description

Role overview

As Family Engagement Worker, you will work as one of the Pact Family team, providing family casework support to prisoners, as well as support to the families of prisoners through advice and guidance, facilitating prison visits, and delivering family induction sessions.

About You

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi‑agency environment, ideally involving prisoners and/or their families. You will have the ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and that their views are heard at all levels. You will have the ability to develop referral pathways for families, prisoners and other professionals to access the service.

• Casework, key working, and providing advice, guidance and emotional support to male service users.

You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all times, with high standards of personal integrity and accountability. You need to be solutions‑focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high‑stress environments.

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye‑care scheme, cycle‑to‑work scheme and generous holiday entitlement.

You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker, undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button.

Other information

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.