Family Advisor Apprenticeship (Business Admin Level 3)

Cheshire East; Wilmslow; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

A local council authority in the United Kingdom is seeking an enthusiastic apprentice to join their Family Hub, supporting children and families. This role offers the chance to gain hands-on experience while working towards a Level 3 Business Administration Apprenticeship. Key responsibilities include providing integrated support services and developing essential skills in communication and organization. A commitment to helping children and families is essential, along with great communication skills. Enhanced benefits like generous annual leave and flexible working arrangements are included.

Benefits

Enhanced annual leave

Flexible working pattern

Cycle to work scheme

Discounted gym membership

Qualifications

• Passionate about supporting children, young people, and families.
• Ability to manage multiple priorities effectively.

Responsibilities

• Support children aged 0–19 with family hub services.
• Collaborate with teams to provide integrated support.
• Gain hands-on experience through the Business Admin Apprenticeship.

Skills

Strong communication

Interpersonal skills

Organizational skills

Ability to work collaboratively

Job description

Introduction

Join us at Cheshire East's Strong Start, Family Help and Integration Service! Are you passionate about giving children the best start in life? Do you enjoy working with families and want to make a real difference in their community? If so, we have an exciting opportunity for you!

We are looking for an enthusiastic and committed apprentice to join our Family Hub. This is a fantastic chance to gain hands‑on experience while studying towards a Level 3 Business Admin Apprenticeship.

About us

At Cheshire East Council we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co‑created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too, so come and join us!

Joining Children’s Social Care

Joining Children’s Social Care at Cheshire East Council means becoming part of a progressive, supportive and forward‑thinking team that is dedicated to make a difference of the lives of children and young people, by putting them first to help them become the very best version of themselves possible and building a brighter future.

About the role

• Work within Cheshire East’s Family Hubs, supporting children aged 0–19 (or up to 25 for young people with SEND).
• Support families to receive timely and appropriate information tailored to their needs.
• Collaborate with Family Hub teams to provide high‑quality, integrated support services.
• Contribute to the transformation of services following a recent redesign aimed at improving outcomes for families.
• Gain hands‑on experience in family support services while completing a Level 3 Business Administration Apprenticeship.
• Develop skills in communication, organisation, and customer service within a public service setting.
• Receive mentoring and on‑the‑job training from experienced professionals in family and community services.

This is just a snapshot of some of the exciting things you’ll be doing in the role; to find out more about the other key responsibilities of the role please view the attached job description.

About you

• Passionate about supporting children, young people, and families.
• Strong communication and interpersonal skills.
• Ability to work collaboratively within a multi‑disciplinary team.
• Organised and able to manage multiple priorities effectively.

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

What we offer in return

• Enhanced annual leave – Start with an impressive 34 days of annual leave (including bank holidays) from day one, growing to 39 days after five years of service.
• Purchase of annual leave – You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life (Pro‑rata for part‑time staff).
• Flexible working pattern – Enjoy a 37‑hour standard full‑time work week with flexitime and hybrid/remote working arrangements where possible.
• Salary sacrifice green car scheme – Lease a brand‑new electric or hybrid car through our salary sacrifice scheme. No credit checks, no deposits, exclusive offers on a three‑year lease.
• White goods salary sacrifice scheme – Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big‑ticket purchases.
• Enhanced public pension – Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay.
• Cycle to work scheme – Save up to 25‑39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings; get fit and save money.
• Employee assistance programme – Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, at work and in your personal life.
• Discounted gym membership – Corporate membership prices for Everybody Leisure, including Gym, Swim and Group Fitness at all 16 facilities; Off‑Peak Racket Sports; Athletics Tracks; Sauna/Steam/Spa.