Failed Deliveries Operative

Cencora, Inc.; Hilcote; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading logistics company in the UK is seeking a detail-oriented Failed Deliveries Operative to ensure accurate processing of stock returns. This role involves checking for quality, maintaining compliance with health and safety standards, and ensuring efficient movement of failed deliveries within the warehouse. Candidates should possess prior experience in a warehouse setting and strong communication skills. If you're looking to make a difference in a collaborative environment, apply today!

Qualifications

• Previous experience in a warehouse environment.
• PC literate and familiar with basic software.
• Physically fit with a good attendance record.

Responsibilities

• Check stock returned from our customer base for quality and accuracy.
• Process all failed deliveries efficiently.
• Ensure compliance with company Health & Safety policies.

Skills

Knowledge of GDP (Good Distribution Practice)

Strong verbal and written communication skills

High level of accuracy and attention to detail

Flexible approach to work

Team player with strong interpersonal skills

Job description

This role is in support of Cencora's third-party logistics service in the UK through our Alloga business.

Responsibilities

• Ensure all work activities comply with the Company's Health & Safety policies and standards.
• Report all accidents, near misses, and any damage or defects to equipment, property, or products to the Returns Supervisor immediately.
• Operate only equipment for which full and documented training has been provided.
• Maintain personal appearance in line with company guidelines, wearing clean and presentable company uniform and a valid identity pass.
• Ensure all operations meet MHRA, GDP, and GMP standards, maintaining excellent housekeeping practices.
• Check stock returns against paperwork for quality and accuracy.
• Complete all paperwork and UPI entries when receiving stock.
• Process all failed deliveries according to established procedures.
• Perform general returns activities such as tagging stock, transferring items, and loading transfer trailers.
• Carry out any required FMD (Falsified Medicines Directive) activities for failed deliveries.
• Report any abnormalities to the Returns Supervisor daily.
• Complete full weekly validations and maintain housekeeping standards.
• Support and encourage continuous improvement in all areas of contract operations.
• Perform any additional tasks as requested by management.

We are seeking a dedicated and detail-oriented Failed Deliveries Operative to join our team. The primary responsibility of this role is to check stock returned from our customer base for quality and accuracy, ensuring all failed deliveries are processed efficiently and moved to their designated locations within the warehouse. This role requires a strong commitment to health and safety, adherence to company standards, and the ability to work collaboratively in a fast‑paced environment. Previous experience in a warehouse environment.

Skills and Competencies

• Knowledge of GDP (Good Distribution Practice).
• PC literate.
• Strong verbal and written communication skills.
• High level of accuracy and attention to detail.
• Basic numeracy skills.
• Familiarity with warehouse operations.
• Proficient in PC usage and basic software.
• Flexible approach to work, including the ability to work shifts.
• Physically fit with a good attendance record.
• Team player with strong interpersonal skills.
• Confident, enthusiastic, and proactive.
• Able to work to high standards and use initiative to make effective decisions.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!