Faculty Administration & Student Support Specialist

GEDU CAREERS; Greater London; On-site; GBP 32,000; Full time

Job summary

A leading higher education provider in East London is seeking a Faculty Administration Officer to ensure efficient student and faculty administration. The role involves processing student data, assisting with queries, and collaborating with the faculty to support student engagement. The ideal candidate must have a Bachelor's degree and excellent administration and communication skills, with flexibility to work various shifts. This position offers competitive annual leave, pension schemes, and various employee benefits.

Benefits

25 days annual leave plus 8 public holidays

Pension scheme

Tuition reimbursement

Flexible benefits

Employee referral scheme

Annual performance bonus

Qualifications

• Experience in working in administration services.
• Experience in a widening participation environment.
• Ability to work under pressure and to deadlines.
• Flexibility to work days, evenings, and weekends.

Responsibilities

• Use GBS systems to complete student administration effectively.
• Complete general faculty administration and assist with student queries.
• Action student requests and distribute timetables.
• Provide general administration support for student enquiries.
• Collaborate with faculty colleagues to support student engagement.

Skills

Effective administration skills

Organisational skills

Conflict management skills

Excellent communication skills (verbal and written)

Education

Bachelor’s degree

Job description

A leading higher education provider in East London is seeking a Faculty Administration Officer to ensure efficient student and faculty administration. The role involves processing student data, assisting with queries, and collaborating with the faculty to support student engagement. The ideal candidate must have a Bachelor's degree and excellent administration and communication skills, with flexibility to work various shifts. This position offers competitive annual leave, pension schemes, and various employee benefits.