Facility Coordinator

HCA HEALTHCARE UK; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare organization in Greater London is seeking an experienced Facility Coordinator to join their Estates team. You will coordinate maintenance schedules, manage contractor relationships, and ensure compliance with health and safety standards. The role requires strong communication skills and prior estates coordination experience within a private hospital setting. This position also involves project planning and support for management tasks, contributing to the overall strategic management of the facility.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Group Life Assurance

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discounts

Flexible health and lifestyle benefits

Discounts with over 800 major retailers

Qualifications

• Previous Estates Coordination experience within a private hospital setting is essential.
• Experience with Microsoft Office and Outlook.
• Understanding of spreadsheets and finance is essential.
• Excellent communication skills.

Responsibilities

• Coordinate planned and reactive maintenance activities across the estate.
• Oversee the Estates helpdesk and prioritise service requests.
• Monitor the Facilities Logs and elevate tasks weekly.
• Act as liaison for internal departments and external contractors.
• Manage the full lifecycle of purchase orders to ensure compliance.
• Assist with data management and reporting for project statistics.

Skills

Estates Coordination experience

Microsoft Office and Outlook

Excellent communication skills

Understanding of spreadsheets and finance

Job description

Overview

We're looking for an experienced Facility Coordinator to join our Estates team at The Portland Hospital. As an Estates Coordinator, you will play a pivotal role in supporting the Estates management team in the strategic and operational management of the facility. You will coordinate complex maintenance schedules, manage contractor relationships, and ensure compliance with health and safety standards. This role requires a proactive approach to facilities management, with a focus on continuous improvement and stakeholder engagement. You will provide assistance where and to co-ordinate, drive and lead any on-going and new projects and work-streams within the department acting as liaison across departments in the business where Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. To us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

Responsibilities

• Lead on the coordination of planned and reactive maintenance activities across the estate.
• Oversee the Estates helpdesk, ensuring service requests are prioritised and resolved efficiently.
• Monitor the Facilities Logs and elevate outstanding tasks to the relevant department manager on a weekly basis.
• Act as the primary liaison for internal departments and external contractors, ensuring timely and compliant delivery of services.
• Monitor the facilities mailbox and delegate tasks appropriately.
• Develop and maintain robust administrative systems, including asset registers, compliance documentation and contractor records for all statutory compliance pertaining to the department.
• Support the Estates Manager & Facilities Management in project planning, reporting and budget tracking.
• Manage the full lifecycle of purchase orders from requisition to reconciliation, ensuring alignment with procurement policies.
• Work closely with account managers in dealing with any complaints relating to clinical and non-clinical service projects, assisting with developing client relationships.
• Assist with corporate clients on site pandemic testing and reconciliation of reports/data as requested by management.
• Assist with data management of project related statistics and provide required reports to the Operational Services Manager and the Deputy Operational Services Manager.
• Regular travel between sites as and when necessary.
• Previous Estates Coordination experience within a private hospital setting is essential.
• Experience with Microsoft Office and Outlook.
• Understanding of spreadsheets and finance is essential.
• Excellent communication skills.

Benefits

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Culture & Values

• Unique and Individual: We recognise and value everyone as unique and individual.
• Kindness and compassion: We treat people with kindness and compassion.
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.

Reasonable Adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.