Facilities Team Leader

Sodexo Ltd; Billingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global service company is seeking an experienced Facilities Team Leader in Billingham, UK. This hands-on leadership role involves managing day-to-day operations and leading a team to maintain a safe and efficient environment. Candidates should have a strong customer service background, experience supervising teams, and knowledge of Microsoft Office tools. The position offers opportunities for career development along with a competitive salary and Sodexo's comprehensive employee benefits package.

Benefits

Wellbeing support access

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Career development opportunities

Bike to Work Scheme

Qualifications

• Strong background in customer service and facilities operations.
• Experience leading or supervising teams in a similar environment.
• Self-motivated, organised, and able to manage multiple tasks.

Responsibilities

• Lead, support and motivate a team of facilities operatives.
• Manage and delegate helpdesk requests, ensuring timely completion.
• Carry out daily, weekly and monthly site audits.
• Maintain HSEQ standards and support training delivery.

Skills

Customer service background

Leadership experience

Microsoft Office knowledge

Strong communication skills

Organizational skills

Flexibility and proactivity

Tools

SAP

Job description

• 37.5 hours per week
• £13.91 per hour +Sodexo employee benefits package
• Opportunities for career development

Facilities Team Leader

We’re currently seeking an experienced Facilities Team Leader to join our team in Teesside. This is a hands‑on leadership role, responsible for managing day‑to‑day facilities operations and leading a team of operatives to ensure a safe, clean, and efficient environment for our client.

You’ll play a key role in ensuring high standards are consistently met across both internal and external areas of the site. From overseeing helpdesk requests and managing waste, to supporting stores and warehouse services, your focus will be on delivering excellent service with minimal disruption to the customer.

What you’ll do:

• Lead, support and motivate a team of facilities operatives
• Manage and delegate helpdesk requests, ensuring timely completion
• Carry out daily, weekly and monthly site audits
• Run morning team huddles and promote safety awareness
• Maintain HSEQ standards and support training delivery
• Oversee waste collection and segregation
• Support office moves, parcel deliveries, and forklift offloading
• Ensure cleanliness and upkeep of both indoor and outdoor spaces
• Represent Sodexo professionally and adhere to client site standards

What you’ll bring:

• Strong background in customer service and facilities operations
• Experience leading or supervising teams in a similar environment
• Knowledge of Microsoft Office (SAP experience desirable)
• Self‑motivated, organised, and able to manage multiple tasks
• Excellent communication skills and a team‑first mindset
• Flexible and proactive approach to supporting various site services

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Ireland's enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications