Facilities Support Worker - Porter / Courier

NHS; Kidderminster; On-site; GBP 25,000; Part time

Job summary

A healthcare trust in Kidderminster is hiring a Facilities Support Worker - Porter / Courier. This part-time role involves providing essential services within a hospital setting, including transporting items and ensuring security of buildings. The trust offers extensive training, competitive pay, and numerous benefits, including flexible hours and a generous pension scheme. Ideal candidates will have prior portering experience and strong communication skills.

Benefits

Competitive pay with weekend enhancements

Generous annual leave up to 32 days

Flexible working hours

Extensive training and support

NHS pension and life assurance

Qualifications

• Experience in portering and/or courier services.
• Ability to adapt to challenging work environments.

Responsibilities

• Transport and collect/deliver mail, specimens, pharmacy items, etc.
• Maintain a vehicle for courier duties.
• Ensure security of trust buildings when necessary.

Skills

Communication

Portering experience

Education

Relevant qualification and/or practical experience

Current full driving licence

First Aid course

Job description

Go back Herefordshire and Worcestershire Health and Care NHS Trust

Facilities Support Worker - Porter / Courier

The closing date is 07 December 2025

Forget the rest - and join the best - Working together for Outstanding Care.

We currently have a permanent part time portering vacancy at The Robertson Centre working 15 hours per week (Monday to Friday 13.00-16.00)

We have supportive and passionate teams, and you will receive full training to ensure you can succeed in this role.

These are exciting opportunities to work within a busy and varied environment, working alongside our clinical and other non‑clinical colleagues to make a positive contribution to our patients and staff experience through the provision of Portering / Courier services.

These are some of the benefits you will be entitled to should you work for us;

Competitive pay with weekend enhancements

Generous annual leave up to 32 days per annum dependent upon contracted hours and length of service

Flexible hours to suit other employment and carer responsibilities

Career progression or future job opportunities working directly for the NHS

Extensive training and support available

NHS pension and life assurance provision

Uniform provided

Health and wellbeing packages available

Application for this role will be considered in adherence to the Working Time Regulations, this will be discussed with you during interview.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

We pride ourselves on providing a friendly, customer focused and caring Porter / Courier service.

Join our teams, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long‑term career to include flexibility, continual professional development as well as a wide range of wellbeing and support.

Working alongside clinical teams and infection control, we provide local and regional logistics to support the day to day running of hospital services across two counties. Duties will require you to work to schedules and procedures to ensure a smooth operation across multiple departments.

Tasks will include transport and collection / delivery of mail, specimens, pharmacy etc., both onsite and to other sites as required. When assigned to undertake courier duties a vehicle will be supplied and must be maintained to ensure it remains roadworthy and fit for use by others.

Portering duties will include handling and monitoring medical gas, recording, and processing paperwork related to receiving/making deliveries, managing, and allocating keys to appropriate staff / contractors, and moving equipment, provisions, laundry, waste and furniture, all in line with Trust policies and procedures. You will also be required to undertake security of trust buildings when appropriate.

In return, you will receive full support, training, and guidance to enable you to fulfil the role.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust's understanding of where you gained interest in working for the Trust.

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

• Portering and/or courier experience
• Experience of working in areas where challenges may present

Additional Criteria

• You understand that we will not provide sponsorship to work for this role.

Qualifications

• Non-specified, but relevant qualification and / or practical experience relevant to the role.
• Current full driving licence
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
• First Aid course
• Dangerous goods safety awareness training

Skills & Abilities

• Ability to communicate clearly and effectively in English in both verbal and written formats

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

£24,465 a year pro rata (£12.51 per hour)