Facilities Support Officer | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Norwich is seeking a Facilities Support Officer to oversee administrative operations and ensure compliance with regulations. The ideal candidate will collaborate with various departments and uphold values of respect and dedication in delivering a superior healthcare experience. This position offers flexible working hours, discounted gym memberships, and excellent pension schemes among other benefits.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Career development support

Qualifications

• Experience in administration support within a healthcare environment.
• Ability to maintain compliance with systems and documentation.
• Demonstrate NNUH’s values: People focused, Respect, Dedication, Integrity, Excellence.

Responsibilities

• Maintain accurate records and liaise with various departments.
• Provide administrative support to other areas within the team.
• Support the delivery of high-quality healthcare services.

Skills

Accurate record keeping

Effective communication

Team collaboration

Job description

This is an exciting opportunity for an enthusiastic Facilities Support Officer to join the Estates and Facilities Team. The successful candidate will be responsible for the smooth running of the main administration office and ensure compliance with systems, procedures, and documentation from external parties.

Responsibilities

• Be responsible for maintaining accurate records, liaising with various Departments and external organisations.
• Provide administration support where appropriate for other areas within Estates and Facilities.
• To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

This advert closes on Sunday 16 Nov 2025