Facilities Supervisor - Grange University Hospital

Aneurin Bevan University Health Board; Cwmbran; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health organization in Wales is seeking a highly motivated Facilities Supervisor to join its team at Grange University Hospital. This fixed-term position until 31/12/2025 emphasizes high-level customer service and operational excellence. Ideal candidates should possess an NVQ Level 3 qualification and demonstrated experience in the cleaning and catering industry. Join a multi-award-winning organization that values its employees and offers extensive training and development opportunities.

Benefits

Extensive training and development opportunities

Flexible working

Occupational health support

Qualifications

• Must have NVQ Level 3 or equivalent experience.
• Food Hygiene & Safety Level 2 required.
• Relevant experience in the cleaning and catering industry.

Responsibilities

• Plan team members' work schedules.
• Co-ordinate team work to reach goals.
• Conduct quality audits.

Skills

Customer service

Organizational skills

IT skills

Communication skills

Education

NVQ Level 3 supervisory qualification

Food Hygiene & Safety Level 2

Health & Safety Certificate

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [e-mail]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team at Grange University Hospital as a Facilities Supervisor.

We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service.

This post is fixed term until 31/12/2025 to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Responsibilities

• planning team members work schedules and resource requirements;
• co-ordinating the work of the team to ensure team goals are reached;
• quality audits;
• assisting in the recruitment of staff as well as performance management which includes induction and training, PADRs, initial stages employee relations policies eg., disciplinary, sickness, grievance etc.

The post holder will have completed or be working towards an NVQ level 3 qualification and should possess:

• excellent customer services skills
• strong organisational skills
• an understanding of Health & Safety guidelines and risk assessments.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And Knowledge

Essential criteria

• NVQ Level 3 supervisory qualification or equivalent demonstrable knowledge and experience
• Food Hygiene & Safety Level 2
• Basic Health & Safety Certificate
• Knowledge of full range of work procedures, practices, and equipment for cleaning, catering and portering services
• Knowledge of COSHH regulations
• Knowledge of Health & Safety, HACCP policy and procedures
• Customer service
• Manual Handling Certificate

Desirable criteria

• NVQ level 2 in Cleaning or Catering Services
• Certificate in Health & Safety
• ECDL IT Qualification
• Food Hygiene & Safety Level 3
• Food Allergen Awareness
• Awareness of NHS cleaning techniques as per National Cleaning Standards for NHS Wales
• Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients

Experience

Essential criteria

• Relevant experience in the cleaning and catering industry
• Willingness to train for job development
• Ability to motivate and develop staff
• Ability to meet unplanned work deadlines or demands
• Experience of training staff in routine tasks

Desirable criteria

• Assessing and undertaking risk assessment
• Previous experience of supervising staff
• Experience of undertaking audits
• Knowledge of medical gases
• Knowledge of waste disposal

Skills and Attributes

Essential criteria

• Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibly
• Knowledge of working in multi-disciplinary environments
• Proficient IT skills
• Able to work under pressure and to deadlines
• Flexible approach to working
• Commitment to personal development
• Ability to motivate self, staff and teams
• Ability to lead by example
• Excellent communication skills (written, verbal and electronically)
• Ability to engage positively, sensitively and diplomatic with staff & customers
• Follow & implement standard procedures
• Issue work instructions to staff
• Ability to prioritise own tasks and that of the team
• Self-motivated
• Have a flexible approach to changes in workload/duties/priorities
• Promote the Facilities Services
• Ability to travel between sites as requested
• Able to work to a high standard
• Act in a polite & respectful manner
• Aware of security and confidentiality
• Lone working may be a requisite of this role

Desirable criteria

• Previous experience within a healthcare environment
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh