Facilities Receptionist

Adecco; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a dedicated Site Services Representative to join their team at Great Western Hospital. This full-time role encompasses effective communication, emergency management, and customer service. Candidates should have a GCSE in Maths and English, with experience in switchboard systems preferred. This position offers the chance to thrive in a supportive environment while contributing to essential public services.

Qualifications

• Experience with switchboard systems or call centers is desirable.
• A keen attention to detail is essential.
• Motivated self-starter with a strong teamwork spirit.

Responsibilities

• Connect and transfer calls, ensuring effective communication.
• Manage emergency systems and alarms.
• Provide excellent helpdesk support to face-to-face requests.

Skills

Excellent verbal and written communication skills

Customer-focused attitude

Proficiency in Microsoft Office

Ability to manage competing priorities

Strong teamwork spirit

Education

GCSE or equivalent in Maths and English

Tools

Switchboard systems

CARPS database

Job description

Overview

Receptionist Role! Location: Great Western Hospital. Hours: 11:00 - 19:00 (Monday to Friday). Hours Per Week: Full Time.

Are you ready to take on an exciting role in the public services sector? Our client is looking for a dedicated Site Services Representative to join their dynamic team in Great Western, Swindon. If you thrive in a fast-paced environment and have a passion for providing excellent customer service, we want to hear from you!

Responsibilities

• As a Site Services Representative, you will be at the heart of operations, connecting and transferring internal and external calls while ensuring seamless communication throughout the organisation.
• Operating the Bleep and emergency phone systems to ensure timely response to incidents.
• Managing emergency systems and alarms, notifying the appropriate teams for corrective action.
• Maintaining an up-to-date On-call listing for doctors and essential staff.
• Assisting in the development and maintenance of administrative systems for effective information management.
• Providing excellent helpdesk support, processing face-to-face requests efficiently.
• Handling the production and issuance of Keri Security access badges within 24 hours.
• Logging relevant information into the CARPS database to facilitate information transfer.

Qualifications

• GCSE or equivalent in Maths and English.
• Experience with switchboard systems or call centres is desirable.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and general computer literacy.
• A customer-focused attitude with a keen attention to detail.
• Ability to manage competing priorities and function effectively under pressure.
• Strong teamwork spirit, along with being a motivated self-starter.

Additional Information

This is an incredible opportunity to make a real difference in the public services sector while developing your skills and experience. You will be part of a supportive team that values your contributions, providing you with the chance to grow and thrive in your career.

If you are enthusiastic, reliable, and ready to step into a challenging yet rewarding role, we encourage you to apply today! Embrace this opportunity to contribute to vital services while working in a vibrant environment.

How to Apply

Ready to make your mark? Submit your application now and join our client\'s team in Great Western! We can\'t wait to hear from you!

Join us in ensuring that public services run smoothly and efficiently. Your next adventure starts here!

Equal Opportunities

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser