Facilities Porter

University of Oxford; Oxford; On-site; GBP 22,000 - 27,000; Full time

Job summary

A prestigious educational institution in Oxford is seeking a full-time Facilities Porter. This role involves supporting Central Services tasks, maintaining building efficiency, and working closely with the maintenance team. Ideal candidates will have good communication skills, understanding of health and safety, and basic IT abilities. This permanent position requires a proactive approach and offers a comprehensive benefits package.

Benefits

Excellent contributory pension scheme

38 days of annual leave

Comprehensive range of childcare services

Family leave schemes

Cycle loan scheme

Discounted bus travel and Season Ticket travel loans

Qualifications

• Reliable and motivated individual with a proactive approach to work.
• Ability to establish good working relationships within the team and with external contractors.

Responsibilities

• Carry out Central Services support tasks and porterage.
• Liaise with contractors and assist the maintenance team.
• Use the Facilities Helpdesk system to react to requests.

Skills

Good communication skills

Experience of manual handling

Understanding of health and safety

Good basic IT skills

Job description

About the role

This is an opportunity to join a small but very busy team. The Facilities Porter is a position within the Ashmolean Central Services Team, which in turn is part of the Facilities Team. The Facilities team are responsible for the Facilities Management (Hard FM and Central Services) of the Museum's estate within Oxford. They ensure that all buildings are running efficiently, are pro‑actively maintained and remain fit for purpose.

Key responsibilities

Reporting to the Central Services Manager, you will be responsible for carrying out Central Services support tasks, porterage, contractor escorting and liaising, cleaning, and assisting the maintenance team. You will use the Facilities Helpdesk system and react to requests as they arrive on the system. You will also participate in 1:1s with the line manager, weekly team meetings and the annual personal development reviews (PDR).

Qualifications and skills

You will be a reliable and motivated individual with a proactive approach to your work. Good communication skills are critical to establish good working relationships within the team, across the Museum, with University Estates Services and external specialist contractors. You will have experience of manual handling and an understanding of health and safety. Good basic IT skills are required, enabling you to use digital systems such as the Facilities Helpdesk.

Contract and hours

This is a permanent, full‑time position, working 36.5 hours per week. Working days are Monday to Friday, 07:30-15:30. On rare occasions this role may require working evenings, weekends and bank holidays. A satisfactory Basic Disclosure and DBS check is required.

EEO statement

The University of Oxford is committed to ensuring that the recruitment process is inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at [e-mail].

About the Ashmolean Museum

The Ashmolean Museum has been described as "unquestionably the finest university museum in the world". The Museum is part of the Oxford University Museums Group and houses the University's collections of art and archaeology.

Benefits

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans