Facilities Operatives (Ward Catering & Domestic) Royal Gwent Hospital

Aneurin Bevan University Health Board; West Midlands; On-site; GBP 24,000 - 29,000; Part time

Job summary

A healthcare provider in the West Midlands is seeking Domestic and Ward Catering Assistants for part-time roles. Candidates will promote hygiene standards in patient areas and assist in food service while ensuring compliance with safety procedures. Applicants should have basic education, willingness to train, and preferably some experience in healthcare or hospitality. This role offers a supportive work environment and professional development opportunities.

Benefits

Comprehensive training and professional development pathways

Flexible part-time hours

Supportive team environment

Qualifications

• Willingness to undertake future training as required.
• Experience working in a healthcare or hospitality environment.
• Manual handling capability.

Responsibilities

• Follow standard cleaning procedures in patient areas to a high standard.
• Assist in the preparation and delivery of patient food and beverage service.
• Maintain cleanliness in ward kitchen areas.

Skills

Interpersonal skills

Customer care skills

Ability to work under pressure

Education

Basic general education

NVQ Level 2 or BIFM Level 2 preferred

Job description

Overview

We are seeking enthusiastic and dedicated individuals to join our Domestic Services and Ward Catering teams at the Royal Gwent Hospital to support increased demand during the winter period.

Working Patterns

Domestic Assistant: 07:00–14:30 or 14:00–18:00, varying days including weekends (4 or 3 shifts per week).
Ward Catering Assistant: 07:30–15:30 or 17:00–20:00, varying days including weekends (4 or 3 shifts per week).

Responsibilities

• Domestic Assistant:
  • Follow standard cleaning procedures in patient areas, wards, clinical spaces, and public areas to a high standard.
  • Adhere to infection prevention and control procedures.
  • Safely use cleaning equipment and materials.
  • Work as part of a team to maintain NHS cleanliness standards.
  • Report any maintenance or safety issues promptly.
• Ward Catering Assistant:
  • Assist in the preparation and delivery of patient food and beverage service for all meal and drink rounds.
  • Ensure meals are served correctly and in line with patients’ dietary requirements.
  • Maintain cleanliness and hygiene in ward kitchen areas.
  • Record food temperatures and follow food safety procedures.
  • Communicate effectively with patients and ward staff.

Qualifications & Experience

• Basic general education.
• Literate and numerate.
• Willingness to undertake future training as required.
• Experience working in a healthcare or hospitality environment.
• Manual handling capability and ability to work under pressure.
• Good interpersonal and customer care skills.
• Proficient in Welsh desirable but not mandatory.
• NVQ Level 2 or BIFM Level 2 preferred.

Benefits

• Part‑time fixed‑term contract (4 months).
• Band 2 salary of £24,833 per annum pro‑rata.
• Flexibility to work part‑time weekends with a supportive team.
• Comprehensive training and professional development pathways.