Facilities Operative (Stores) - Ysbyty Ystrad Fawr

Aneurin Bevan University Health Board; Hengoed; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in the United Kingdom seeks a Facilities Operative to enhance patient and customer experience at Ysbyty Ystrad Fawr Hospital. The role requires effective communication and teamwork. Previous experience is desirable but not essential, as full training will be provided. The position offers a standard week of 37.5 hours with a commitment to flexibility and high service standards.

Benefits

Paid mandatory training

Flexible working options

Supportive workplace environment

Qualifications

• Ability to communicate effectively and follow instructions.
• Dependable with good time management skills.
• Self-motivated and enthusiastic with customer care skills.

Responsibilities

• Enhancing the patient & customer experience.
• Taking a flexible approach to duties and covering rosters.

Skills

Effective communication

Interpersonal skills

Time management

Customer care

Teamwork

Education

Basic general education

BIFM/NVQ level 2

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [e-mail].

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team as a Facilities Operative based at Ysbyty Ystrad Fawr Hospital in Ystrad Mynach.

We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience; therefore you must have a passion for providing a high level of customer service.

Previous experience is desirable but not essential as full training will be given.

The hours are 37.5 per week, worked 08:00 - 16:00, Monday to Friday.

Main duties of the job

The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi‑award‑winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work‑life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.

Education and Training

Essential criteria

• Basic general education
• Literate & Numerate
• Willingness to undertake & complete the ABUHB facilities competency workbook (within 6 months)
• Willingness to undertake & complete statutory & mandatory training
• Willingness to undertake future training as required by the post

Desirable criteria

• BIFM/NVQ level 2

Knowledge and Experience

Desirable criteria

• Experience of working in a healthcare or hospitality environment

Skills

Essential criteria

• Able to communicate effectively with good interpersonal skills
• Ability to follow instructions and procedures
• Capable of achieving and maintaining high standards
• Dependable & reliable with good time management skills.
• Ability to remain effective under pressure.
• Able to work as part of a team.
• Self motivated and enthusiastic
• Excellent customer care skills
• Ability to give a positive impression of yourself and the organisation
• Full Driving Licence

Abilities

Essential criteria

• Able to undertake manual handling requirements of the role
• Able to work under pressure
• Maintain concentration when undertaking tasks
• Able to cope with the movement of deceased
• Able to cope in an emotive environment, such as Accident & Emergency