Facilities Operative (Domestic) - St Woolos Hospital

Aneurin Bevan University Health Board; West Midlands; On-site; GBP 25,000; Part time

Job summary

A reputable NHS organization is seeking a highly motivated Facilities Operative for Domestic Services at St. Woolos Hospital, Newport. This part-time position requires a commitment to excellent customer service, with a working schedule of 20 hours weekly, from 08:30 to 12:30, Monday to Friday. Applicants should be literate, numerate, and willing to complete required training. Ability to communicate effectively and work under pressure is essential. The ideal candidate will have strong interpersonal skills and a customer-focused approach.

Qualifications

• Basic general education necessary.
• Literate and numerate required.
• Willingness to complete the ABUHB facilities competency workbook within 6 months.
• Ability to undertake statutory and mandatory training.

Responsibilities

• Enhance patient and customer experience.
• Take a flexible approach to duties as per service demands.
• Cover rosters as necessary.

Skills

Effective communication

Interpersonal skills

Dependability and reliability

Time management

Customer care

Ability to work under pressure

Teamwork

Self-motivated

Education

Basic general education

Willingness to complete Basic Food Hygiene certificate

Job description

Job Summary

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities Team as a Facilities Operative in Domestic Services at St. Woolos Hospital in Newport. We are looking for a highly motivated and energetic individual who is committed to enhancing the patient and customer experience, and who requires a passion for providing a high level of customer service.

The hours are 20 per week, to be worked 08:30 – 12:30, Monday to Friday.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager or supervisor. The post‑holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About the Employer

Aneurin Bevan University Health Board is a multi‑award winning NHS organisation that provides an exceptional workplace where you can feel trusted and valued. The health board offers integrated acute, primary and community care serving a population of 650,000 and employs over 16,000 staff.

Details

• Location: St Woolos Hospital, 131 Stow Hill, Newport, NP20 4SZ
• Salary: £24,833 per annum pro‑rata
• Contract: Permanent
• Working pattern: Part‑time, 20 per week
• Band: 2
• Reference number: 040‑EA132‑1125
• Date posted: 07 November 2025

Person Specification

Education and Training

• Basic general education
• Literate and numerate
• Willingness to undertake and complete the ABUHB facilities competency workbook within 6 months
• Willingness to undertake and complete statutory and mandatory training, including a Basic Food Hygiene certificate
• Willingness to undertake future training as required by the post

Desirable

• BIFM/NVQ Level 2
• Experience of working in a healthcare or hospitality environment
• Welsh speaker

Skills & Abilities

• Ability to communicate effectively with good interpersonal skills
• Ability to follow instructions and procedures
• Capability of achieving and maintaining high standards
• Dependable and reliable with good time‑management skills
• Ability to remain effective under pressure
• Ability to work as part of a team
• Self‑motivated and enthusiastic
• Excellent customer care skills
• Ability to give a positive impression of yourself and the organisation
• Physical: Able to undertake manual handling requirements of the role
• Mental: Able to work under pressure
• Maintain concentration when undertaking tasks
• Emotional: Able to cope with the movement of deceased
• Working conditions: Cleaning may involve bodily fluids

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants requiring entry clearance to the UK must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.