Facilities Officer

Advance; Greater London; Hybrid; GBP 32,000 - 33,000; Full time

Benefits offered by this job

35-hour week

30 days paid holiday

Perkbox

Pension scheme

Enhanced maternity/adoption provision

Employee assistance programme

Job summary

Advance Charity is seeking a Facilities Officer to manage day-to-day operations across London offices, ensuring safe, well-maintained environments for staff and visitors. The role involves regular travel to regional offices and occasional remote work.

The post is permanent, 35 hours per week, with a salary of £32,000–£33,000. It requires flexible, reliable individuals who can handle health and safety compliance and reception duties on a rota basis.

Qualifications

• Strong organisational skills and ability to prioritise
• Knowledge of health and safety regulations applicable to facilities
• Excellent communication with internal teams and external suppliers
• Willingness to travel between sites across London and the Southeast

Responsibilities

• Assist with day-to-day operation and upkeep of buildings and grounds
• Coordinate planned and reactive maintenance works
• Conduct regular inspections to identify issues and ensure standards are maintained
• Ensure facilities comply with health and safety regulations and building standards
• Maintain and update health & safety records, logs and risk assessments
• Support compliance checks and statutory inspections (e.g., fire safety, electrical testing)
• Report hazards and ensure corrective actions are taken
• Cover the Hammersmith reception on a rota basis (2pm–5pm) when required

Skills

Organisational skills

Health & safety knowledge

Communication skills

Adaptability

Job description

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Facilities Officer.

Salary: £32,000 - £33,000

Location: Based in the head office in Hammersmith but you will be traveling to other Advance offices across London and the Southeast at least once every 2 weeks. You will have the opportunity to work remotely one day per week

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Facilities Officer is responsible for supporting the day-to-day management and operation of facilities, ensuring a safe, efficient, and well-maintained working environment for staff and visitors.

This role will involve regular travel to the regional Advance offices. Visibility across all sites is an essential part of the job description.

Your key responsibilities and duties include:

• Assist with the day-to-day operation and upkeep of buildings and grounds

• Coordinate planned and reactive maintenance works

• Conduct regular inspections to identify issues and ensure standards are maintained

• Ensure facilities comply with health and safety regulations and building standards

• Maintain and update health & safety records, logs, and risk assessments

• Support compliance checks and statutory inspections (e.g., fire safety, electrical testing)

• Report hazards and ensure corrective actions are taken

• On a rota basis, support the Finance and Operations Directorate by covering the Hammersmith reception between 2pm and 5pm, and on the days when the Operations Administrator is out of office

About You:

To be successful as the Facilities Officer you will have great organisation and problem solving skills, a good understanding of health and safety regulations and the ability to communicate effectively with internal stakeholders and external suppliers. You will need to travel regularly between sites, build relationships with different teams and be the go-to person for facilities management queries.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email [e-mail] and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.