Facilities Manager - Spa at

David Lloyd Clubs; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading wellness and fitness group in Hatfield is seeking a passionate Facilities Manager for Spa Retreats. In this role, you will provide strategic oversight and operational leadership, ensuring high-quality facility management across all spa areas. You will be responsible for developing maintenance strategies and holding regional managers accountable for performance. The ideal candidate has proven experience in a senior FM role and expertise in wellness environments. This position offers competitive perks including free club membership and discounts.

Benefits

Free Club Membership for you and your family

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Career Advancement opportunities through internal training and development

Wagestream App: Get paid on demand

Access to Benefits Suite

Responsibilities

• Provide strategic oversight and operational leadership for Spa Retreat facilities.
• Lead development and implementation of maintenance strategies.
• Drive performance accountability with clubs and Regional Facilities Managers.

Skills

Proven experience in a senior or strategic FM role across multiple sites

Experience holding regional or distributed teams to account for performance

Expertise in managing high–footfall, high–humidity, or wellness-related environments

Strong understanding of statutory compliance in spa/pool/plant areas

Excellent data literacy and confidence in using reporting tools to drive action

Full UK driving licence and flexibility to travel

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and we are on the look out for a passionate Facilities Manager – Spa Retreats to join our team!

You will provide strategic oversight and operational leadership for the delivery of high–quality facilities across all Spa Retreat areas within the David Lloyd estate. Acting as the subject matter expert for spa environments, you will lead the development and implementation of maintenance strategies that ensure consistency, compliance, and a premium member experience across all locations.

This is a high–impact role responsible for driving performance across the group . You will play a key role in holding clubs and Regional Facilities Managers to account when standards fall short, using structured reporting, KPI tracking, and audit outcomes to ensure swift corrective action and continuous improvement.

You will act as the key link between the Head of Facilities Management, central property functions, and regional teams–ensuring that Spa Retreat facilities are aligned with brand expectations, operational requirements, and long–term asset protection goals

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Proven experience in a senior or strategic FM role across multiple sites
• Experience holding regional or distributed teams to account for performance
• Expertise in managing high–footfall, high–humidity, or wellness–related environments
• Strong understanding of statutory compliance in spa/pool/plant areas
• Excellent data literacy and confidence in using reporting tools to drive action
• Full UK driving licence and flexibility to travel

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!