Facilities Manager / Portfolio Manager

JS3 Recruitment Ltd; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment firm is seeking an experienced Facilities Manager to oversee high-quality building and estate services across a diverse portfolio in Greater London. The role entails managing day-to-day operations, contractor performance, and compliance while collaborating with the Property and Asset Management team. Applicants should have strong FM experience, excellent communication skills, and relevant qualifications. This position promises a dynamic work environment with significant responsibilities in maintaining operational standards.

Qualifications

• Strong FM experience across multi-site mixed-use environments.
• Excellent communication and stakeholder management skills.
• Proactive, detail-focused, and committed to H&S excellence.
• Skilled in contractor management and service charge processes.
• Strong knowledge of statutory building compliance and H&S legislation.

Responsibilities

• Manage day-to-day operations across allocated properties.
• Conduct regular site and void inspections to meet statutory requirements.
• Act as the main facilities contact for tenants and resolve issues promptly.
• Manage contractor performance and ensure adherence to SLAs.
• Assist with preparation of annual service charge budgets.

Skills

Facilities Management

Communication

Stakeholder Management

Contractor Management

Health & Safety

Education

IOSH, NEBOSH, IWFM or similar

Tools

Microsoft Office

Reporting Tools

Job description

Role Overview

Our client is seeking an experienced Facilities Manager / Portfolio Manager to oversee the delivery of high-quality building and estate services across a diverse portfolio of mixed-use properties. This role ensures that all landlord obligations and lease-related service requirements are met, while maintaining exceptional operational standards.

You will take responsibility for the full spectrum of facilities management services—working independently day to day, while collaborating closely with the wider Property and Asset Management team. The position reports directly to the Head of Asset and Property Management.

PLEASE NOTE: All portfolio properties are based around the M35, mainly Central London.

Key Responsibilities

Operations & Site Management

Manage day-to-day operations across allocated properties.

Conduct regular site and void inspections to meet statutory and insurance requirements.

Maintain property standards, safety, and presentation.

Act as the main facilities contact for tenants and resolve issues promptly.

Contractor & Service Management

Manage contractor performance and ensure adherence to SLAs.

Oversee hard and soft FM services (M&E, cleaning, security).

Support tendering and procurement of service contracts.

Maintain accurate contract records and service information.

Budgeting & Service Charges

Assist with preparation of annual service charge budgets.

Monitor operational spend and provide accurate reporting.

Recommend maintenance and project works for future budgets.

Review invoices, raise POs, and ensure correct cost allocation.

Compliance, QHSE & Insurance

Ensure full statutory compliance across the portfolio.

Coordinate statutory inspections, PPM, and reactive works.

Close out H&S and insurance report actions.

Review contractor RAMS where required.

Collaboration & Operational Support

Hold monthly reviews with Asset Managers on site performance.

Provide reports and updates to the wider business.

Support capex projects, refurbishments, dilapidations, and commercialisation.

Assist with acquisitions, disposals, and due diligence.

Review tenant fit-out and alteration proposals.

Liaise with insurers and loss adjusters on claims.

Person Specification

Strong FM experience across multi-site mixed-use environments.

Excellent communication and stakeholder management skills.

Proactive, detail-focused, and committed to H&S excellence.

Skilled in contractor management and service charge processes.

Proficient with Microsoft Office and reporting tools.

Qualifications

IOSH, NEBOSH, IWFM or similar (or willingness to obtain).

Valid driving licence and willingness to travel.

Strong knowledge of statutory building compliance and H&S legislation.