Facilities Manager Domestics Manager

Greater Manchester Mental Health; Prestwich; On-site; GBP 40,000 - 50,000; Full time

Job summary

A regional mental health organisation in Prestwich seeks a Facilities Manager for Domestic and Portering Services. In this role, you will lead the operational management of cleaning and portering services, ensuring high-quality delivery and compliance with operational standards. The ideal candidate will possess advanced leadership skills and be experienced in managing teams and contracts within a healthcare setting, emphasizing service improvement and customer satisfaction.

Benefits

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Wellbeing programme

Qualifications

• Experience in a Senior Management role within Healthcare.
• Proven track record in contract and financial management.
• Ability to manage teams and engage with diverse stakeholders.

Responsibilities

• Oversee the operational management of cleaning and portering services.
• Drive continuous improvements in service delivery.
• Ensure compliance with Trust policies and procedures.

Skills

Strong leadership skills

Customer satisfaction focus

Strategic decision-making

Financial budgetary experience

Motivational skills

Education

Masters Qualification in Facilities Management or equivalent

Level 3 ILM Qualification

Job description

Job overview

The post holder will work as part of a dynamic Facilities Senior Management Team in supporting and enabling the continuing transformation to a high-quality modern department with new approaches in the provision of Facilities services to our internal and external customers.

The Domestic and Portering Services Facilities Manager will be responsible for the operational management, quality, performance, compliance and delivery of cleaning, portering and receipt and distribution services across Greater Manchester. You will possess strong leadership skills that positively contribute and influence the day-to-day operating of these services, and actively explore opportunities to improve performance and effectiveness, in a sustainable and efficient way.

The post-holder will be required to model the values and behaviours of Greater Manchester Mental Health NHS Foundation Trust (GMMH) at all times and collaborate closely with other Trust stakeholders (clinical and corporate) and external partners for the effective delivery of this role.

Main duties of the job

The role of Facilities manager for Domestic and Portering services within Capital Estates and Facilities Directorate is to provide expert advice to clinical and corporate services on a range of services identified as having responsibility for, and to ensure service continuity and business resilience with an emphasis on driving continuous improvements.

This will involve making important judgements based upon strategic and operational experience. The role involves regular engagement with wider stakeholders within the Trust, including Service Users, Carers and Visitors to ensure customer satisfaction, whilst working closely with the Senior Managers within the CEF Directorate, which may involve the management of directly employed workforce and contracted service providers, agency and temporary staff.

Contractual and financial management is an essential part of the role and experience within these areas is paramount as well as demonstrating and applying highly developed specialist knowledge across the range of work procedures and practices in relation to services under your remit. You will be expected to undertake any other reasonable duty, when requested to do so by an appropriate Trust manager and comply with all Trust policies, procedures, protocols and guidelines.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• fuelGenie Fuel Cards (for applicable roles)

Person specification

Service Delivery

Essential criteria

• Demonstrable experience working in a Senior Management role
• Working at senior management level within Healthcare
• Experience of managing varying groups of staff and departments
• Experience of managing contracts and tendering exercises

Desirable criteria

• Commercial Sector experience

Performance and Resource Management

Essential criteria

• Experience of developing services
• Financial budgetary experience
• Implementation and Knowledge of NSoHC
• Knowledge of Procurement services including contractual management / tendering of services

Desirable criteria

• Staff development

Qualifications

Essential criteria

• Masters Qualification in a Facilities Management or equivalent
• Qualified Trainer

Desirable criteria

• Evidence of continued Professional Development
• Level 3 ILM Qualification

Human Resource Management

Essential criteria

• Demonstrate an experience of Providing mentoring of managerial and supervisory staff to ensure the Human Resource policies relating to organisational development, personal development plan, and the knowledge and skills framework are embedded in operational practice across all services managed.
• Demonstrate how to use motivational skills to encourage collaborative working where the challenge of change may be evident. This may involve the presentation of motivational workshops to large groups, to demonstrate why changes need to be implemented, using national service examples / case studies / priorities.
• Experience in the management of any grievances, appraisal and absence management

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22 / 07 / 2025 that impact the health and care sector, you may wish to familiarise with it .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment.