Facilities Manager Domestics Manager

Greater Manchester Mental Health NHS Foundation Trust; Prestwich; On-site; GBP 45,000 - 55,000; Full time

Job summary

A healthcare provider in Greater Manchester is seeking a Facilities Manager for Domestic and Portering Services to oversee the operational management, performance, and compliance of cleaning and portering services. This role involves engaging with various stakeholders to enhance service delivery, ensuring customer satisfaction, and managing financial aspects. The ideal candidate will have strong leadership skills and experience in improving service effectiveness. This is a critical position within the organization aimed at continuing transformation and high-quality service delivery.

Qualifications

• Experience in managing cleaning and portering services.
• Demonstrated ability to drive continuous improvements.
• Strong judgment skills based on strategic and operational experience.

Responsibilities

• Oversee operational management and performance of Facilities services.
• Engage with stakeholders to ensure service delivery.
• Manage contractual and financial aspects effectively.

Skills

Leadership skills

Operational management

Financial management

Customer satisfaction focus

Job description

The post holder will work as part of a dynamic Facilities Senior Management Team in supporting and enabling the continuing transformation to a high-quality modern department with new approaches in the provision of Facilities services to our internal and external customers.

The Domestic and Portering Services Facilities Manager will be responsible for the operational management, quality, performance, compliance and delivery of cleaning, portering and receipt and distribution services across Greater Manchester. You will possess strong leadership skills that positively contribute and influence the day-to-day operating of these services, and actively explore opportunities to improve performance and effectiveness, in a sustainable and efficient way.

The post-holder will be required to model the values and behaviours of Greater Manchester Mental Health NHS Foundation Trust (GMMH) at all times and collaborate closely with other Trust stakeholders (clinical and corporate) and external partners for the effective delivery of this role.

The role of Facilities manager for Domestic and Portering services within Capital Estates and Facilities Directorate is to provide expert advice to clinical and corporate services on a range of services identified as having responsibility for, and to ensure service continuity and business resilience with an emphasis on driving continuous improvements.

This will involve making important judgements based upon strategic and operational experience. The role involves regular engagement with wider stakeholders within the Trust, including Service Users, Carers and Visitors to ensure customer satisfaction, whilst working closely with the Senior Managers within the CEF Directorate, which may involve the management of directly employed workforce and contracted service providers, agency and temporary staff.

Contractual and financial management is an essential part of the role and experience within these areas is paramount as well as demonstrating and applying highly developed specialist knowledge across the range of work procedures and practices in relation to services under your remit. You will expected to undertake any other reasonable duty, when requested to do so by an appropriate Trust manager and comply with all Trust policies, procedures, protocols and guidelines.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

For further details / informal visits contact: Name: Ian Hankinson Job title: Deputy Head of Facilities Email address: [e-mail] Telephone number: 0161 938 4725