Facilities Manager Domestics Manager

NHS; Prestwich; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK seeks a Facilities Manager to oversee Domestic and Portering services. This role requires strong leadership in managing operations and staff, ensuring quality service delivery across Greater Manchester. The ideal candidate will have experience in senior management within healthcare and hold a Master's qualification in Facilities Management. Competitive benefits include 27 days of leave and a cycle to work scheme.

Benefits

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Qualifications

• Experience in managing varying groups of staff and departments.
• Commercial Sector experience is beneficial.
• Evidence of continued Professional Development is required.

Responsibilities

• Manage the operational delivery of cleaning and portering services.
• Ensure customer satisfaction through stakeholder engagement.
• Drive continuous improvements in service delivery.

Skills

Demonstrable experience working in a Senior Management role

Experience of managing contracts

Leadership skills

Financial budgetary experience

Knowledge of Procurement services

Education

Masters Qualification in a Facilities Management or equivalent

Level 3 ILM Qualification

Job description

The post holder will work as part of a dynamic Facilities Senior Management Team in supporting and enabling the continuing transformation to a high-quality modern department with new approaches in the provision of Facilities services to our internal and external customers.

The Domestic and Portering Services Facilities Manager will be responsible for the operational management, quality, performance, compliance and delivery of cleaning, portering and receipt and distribution services across Greater Manchester. You will possess strong leadership skills that positively contribute and influence the day-to-day operating of these services, and actively explore opportunities to improve performance and effectiveness, in a sustainable and efficient way.

The post-holder will be required to model the values and behaviours of Greater Manchester Mental Health NHS Foundation Trust (GMMH) at all times and collaborative closely with other Trust stakeholders (clinical and corporate) and external partners for the effective delivery of this role.

Main duties of the job

The role of Facilities manager for Domestic and Portering services within Capital Estates and Facilities Directorate is to provide expert advice to clinical and corporate services on a range of services identified as having responsibility for, and to ensure service continuity and business resilience with an emphasis on driving continuous improvements.

This will involve making important judgements based upon strategic and operational experience. The role involves regular engagement with wider stakeholders within the Trust, including Service Users, Carers and Visitors to ensure customer satisfaction, whilst working closely with the Senior Managers within the CEF Directorate, whichmay involve the management of directly employed workforce and contracted service providers, agency and temporary staff.

Contractual and financial management is an essential part of the role and experience within these areas is paramount as well as demonstrating and applying highly developed specialist knowledge across the range of work procedures and practices in relation to services under your remit. You will expected to undertake any other reasonable duty, when requested to do so by an appropriate Trust manager and comply with all Trust policies, procedures, protocols and guidelines.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme
• Blue Light Card Discounts

Person Specification

Service Delivery

• Demonstrable experience working in a Senior Management role
• Working at senior management level within Healthcare
• Experience of managing varying groups of staff and departments
• Experience of managing contracts and tendering exercises
• Commercial Sector experience

Performance and Resource Management

• Experience of developing services
• Financial budgetary experience
• Implementation and Knowledge of NSoHC
• Knowledge of Procurement services including contractual management/ tendering of services

Qualifications

• Masters Qualification in a Facilities Management or equivalent
• Qualified Trainer
• Evidence of continued Professional Development
• Level 3 ILM Qualification

Human Resource Management

• Demonstrate an experience of Providing mentoring of managerial and supervisory staff to ensure the Human Resource policies relating to organisational development, personal development plan, and the knowledge and skills framework are embedded in operational practice across all services managed.
• Demonstrate how to use motivational skills to encourage collaborative working where the challenge of change may be evident. This may involve the presentation of motivational workshops to large groups, to demonstrate why changes need to be implemented, using national service examples/case studies/priorities.
• Experience in the management of any grievances, appraisal and absence management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.