Facilities Manager

Compass Group UK & Ireland; Mildenhall; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Career development

Training & coaching

Supportive leadership

Job summary

Compass Group UK & Ireland in Mildenhall is recruiting a Soft Facilities Manager to lead multi‑skilled teams across Cleaning Services in a Defence environment. You will ensure outstanding service delivery while complying with contractual requirements and delivering an excellent customer experience in line with Compass Group standards.

The role requires operational management experience in facilities services, excellent team leadership, budget control, and IT literacy.

Qualifications

• Proven operational management experience in cleaning/facilities services.
• Strong team leadership, communication, and organisational skills.
• Financial acumen with experience managing budgets and resources.
• IT literate with knowledge of Microsoft Office and digital systems.

Responsibilities

• Manage day-to-day operations ensuring safety, service excellence, and compliance with health, safety and environmental standards.
• Lead, train, and motivate multi‑service teams to deliver high standards and strong customer service.
• Maintain effective labour, stock, and cost control within budget.
• Build trusted relationships with clients, attend regular reviews, and contribute to monthly reporting.
• Conduct audits, manage performance, and drive continuous improvement.
• Support cross‑functional operations and provide cover for Catering and FM Supervisors as required.

Skills

Operations management

Team leadership

Budget management

IT literacy

Job description

Soft Facilities Manager - Mildenhall

Location: Mildenhall

Contract Type: Full Time

Salary: £30,000

About the Role

We're looking for a dynamic and experienced Facilities Manager to lead multi‑skilled teams across Cleaning Services. Working within the Defence environment, you'll ensure outstanding service delivery, compliance with legislative and contractual requirements, and an excellent customer experience in line with Compass Group standards.

Key Responsibilities

• Manage day-to-day operations ensuring safety, service excellence, and compliance with health, safety and environmental standards.
• Lead, train, and motivate multi‑service teams to deliver high standards and strong customer service.
• Maintain effective labour, stock, and cost control within budget.
• Build trusted relationships with clients, attend regular reviews, and contribute to monthly reporting.
• Conduct audits, manage performance, and drive continuous improvement.
• Support cross‑functional operations and provide cover for Catering and FM Supervisors as required.

What We’re Looking For

Essential

• Proven operational management experience in cleaning/facilities services.
• Strong team leadership, communication, and organisational skills.
• Financial acumen with experience managing budgets and resources.
• IT literate with knowledge of Microsoft Office and digital systems.

Desirable

• Experience in soft FM environments
• Experience with service management systems

What We Offer

• A chance to work in a dynamic environment
• Ongoing training, coaching, and career development opportunities.
• Supportive leadership and a great team culture.