Facilities Manager

Integral UK LTD; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the facilities management sector is seeking a Facilities Manager for their site in the West Midlands. The successful candidate will oversee the smooth running of the estate, manage financial targets, and ensure the delivery of services while collaborating with various stakeholders. This role demands solid management skills, a proactive approach to facilities operations, and substantial experience in client-facing positions within the property industry.

Qualifications

• Experience in a client-facing role within property or corporate FM.
• Strong organization and communication skills.
• Team management ability to motivate and cooperate with staff.

Responsibilities

• Lead facilities management at Stoneleigh Park, ensuring budgetary targets are met.
• Manage contractors and ensure compliance with safety regulations.
• Coordinate day-to-day operations and liaise with key stakeholders.

Skills

Commercial awareness

Stakeholder management

Organizational skills

Communication skills

Interpersonal skills

Education

Experience in the property industry or corporate FM background

Job description

We are currently recruiting for a Facilities Manager for an exciting client site in the West Midlands. The purpose of this role is to lead the Facilities Management function at Stoneleigh Park, ensuring the smooth running of the Estate, meeting all budgetary targets and maximising income streams.

Key Responsibilities:

Implement JLL’s best practice in facilities management and site maintenance at Stoneleigh Park, manage the delivery of Landlord’s services to tenants on the estate, liaise with JLL’s Property Manager and Regional team and adhere to JLLR’s principles of management.
To ensure that on-site management of the site is undertaken in accordance with JLLs polices, processes and procedures.
Manage the Landlord’s response to requests for land by Grandstand Stoneleigh Events and minimise the impact of these events on other tenants and local community.
Co-ordinate all operations of contractors working in Stoneleigh Park, ensuring compliance with safety at work regulations and minimising impact of works on the running of the estate.
Management of the Rural Innovation Centre.
Assist the Surveyor with the pro-active management of new & existing tenancies.
To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets.
Manage day to day service charge expenditure including raising POs and processing invoices.
To liaise with HS2 and occupiers relating to operation impact of the HS2 line impacting the use of the property
To coordinate, and instruct works on behalf of our client relating to void units, in accordance with client instructions, and manage a small non recoverable budget for the same.

General:

Work collaboratively with staff across JLLR, Client and other stakeholders.
Abide by JLL’s policies and procedures.
Assist Surveyor with insurance claims & repairs on behalf of the Landlord.
Monitor contractor performance against agreed standards. Review service contracts as appropriate.
Ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the site. To understand the principal the principal terms of occupiers’ leases as they affect the facilities management of the property and the client’s obligations to provide services including clarity on the extent of the common areas.
Inform Surveyors of any occupier matters that may influence valuation/investment considerations
To work in accordance with established procedures in connection with JLL’s out of hours cover and emergencies.
Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines with central support under the JLLs risk management programme and their line manager.
To maintain, test and implement disaster planning procedures to cover all emergencies.
Prepare site regulations and issue permits to work for all contractor activities on site.
To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner.
Assist and liaise with building surveyors/architects/consultants on major works and assist Surveyors to identify and arrange minor planned works and project works.
Establish and maintain proper site records in accordance with best practice rules.
Carry out regular inspections for the site in accordance with site insurance and regulatory requirements.

Line Management:

Line management of the Property Administrator and Centre Manager, RIC, in line with JLL policies and procedures. Be responsible their performance, training and development. identify and retain key talent by ensuring effective career development and mobility.

Personal:

Maintain and improve competencies through continuous professional development. Participate fully in the JLLR programme for staff appraisal, review and development, including training.

Competencies:

Commercial awareness and ability to develop identified business improvement opportunities working with their line manager and Surveyor.
Solid stakeholder management skills and an ability to understand and relay business ideas, there is a cross-section of occupiers so exposure to multiple sectors is required.
Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background.
Strong organisation skills and excellent communication skills, both verbal and written driven to achieve results.
Organisational and team management skills; able to engender the motivation and cooperation of staff and contractors at all levels.
Good interpersonal skills, team player with the ability to work across the organisation.