Facilities Helpdesk Coordinator - FM Admin & Support

Pinnacle Group Limited; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management provider is seeking a highly organised Helpdesk Administrator in Exeter. This full-time role involves managing administrative functions, tracking jobs, and facilitating communication among clients and contractors. Ideal candidates will have administration experience in FM or similar settings, along with strong computer skills. Benefits include flexible working arrangements, private medical insurance, and additional leave packages, fostering a supportive and inclusive culture.

Benefits

Maternity/paternity packages

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Additional Annual Leave

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Childcare Assistance

Season Ticket Loans

Sick Pay Schemes

Personal Development Plans

Qualifications

• Administration experience working within a FM environment or similar is essential.
• Experience in a challenging environment is required.
• Must demonstrate strong computer literacy.

Responsibilities

• Manage day-to-day administrative functions of the contract office.
• Allocate work orders to contractors and track job progress.
• Process supplier invoices for approval and payment.

Skills

Strong Computer Literacy

Excellent written communication skills

Excellent oral communication skills

Ability to prioritise workload

Ability to work under own initiative

Job description

A leading facilities management provider is seeking a highly organised Helpdesk Administrator in Exeter. This full-time role involves managing administrative functions, tracking jobs, and facilitating communication among clients and contractors. Ideal candidates will have administration experience in FM or similar settings, along with strong computer skills. Benefits include flexible working arrangements, private medical insurance, and additional leave packages, fostering a supportive and inclusive culture.