Facilities FM Account Manager: Grow Relationships & Contracts

Miller’s Recruitment; Ovingdean; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading services company seeks an experienced Facilities Management Account Manager to develop customer relationships and ensure satisfaction. The role involves collaboration with internal teams, monitoring performance metrics, and providing tailored solutions. Strong communication, problem-solving skills, and proficiency in CRM software are essential. The company offers extensive training and a supportive environment for employee development, making it a great place to build a career in facilities management.

Benefits

Training in an accredited academy

Job specific uniform and tooling

Company pension

Incremental holiday allowance

Company-wide fun days and charity events

Qualifications

• Proven experience as an account manager or in a related senior client-facing role.
• Ability to build trust and rapport with customers.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Develop and maintain strong customer relationships.
• Monitor account performance metrics and identify growth opportunities.
• Prepare reports on account key deliverables for internal and external stakeholders.

Skills

Strong communication skills

Interpersonal skills

Organisational skills

Analytical mindset

CRM software proficiency

Time management skills

Tools

Microsoft Office suite

Job description

A leading services company seeks an experienced Facilities Management Account Manager to develop customer relationships and ensure satisfaction. The role involves collaboration with internal teams, monitoring performance metrics, and providing tailored solutions. Strong communication, problem-solving skills, and proficiency in CRM software are essential. The company offers extensive training and a supportive environment for employee development, making it a great place to build a career in facilities management.