Facilities Electrical Shift Supervisor in Skegness

Energy Jobline ZR; Skegness; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment company in Skegness is seeking an experienced electrical leader to manage their electrical function. The role involves leading a team, ensuring excellent service delivery, managing projects, and maintaining the highest standards of safety and compliance. Candidates should possess an 18th Edition electrical qualification, a HVK license, and have strong leadership skills. Flexibility in working hours is required, including occasional weekends.

Qualifications

• Must have an 18th Edition electrical qualification and a HVK license.
• Experience in leading teams and delivering excellent service.
• Good knowledge in all aspects of fault finding and installation works.

Responsibilities

• Ensure highest standard of service is met consistently.
• Lead a team to deliver the best service to customers.
• Manage project works with the team and subcontractors.
• Plan and operate the rota system, including on-call systems.
• Oversee team activities, including recruitment and performance management.

Skills

Leadership

Problem-solving

Fault finding

Team development

Customer service

Education

18th Edition electrical qualification

HVK license

Job description

Overview

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About the role

You'll need to have an 18th Edition electrical qualification, as well as a HVK license.

Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback.

You will lead a team to deliver the best service to customers, ensure the team are engaged and carry out best practice, and support with day-to-day activities of the electrical team, including routine maintenance, servicing and repairing of domestic, commercial and electrical equipment. You will manage project works with both your team and subcontractors. You will plan and operate the rota system including on-call systems and be available for call outs if required. You should have good knowledge in all aspects of fault finding and installation works.

This role covers a 5-day working week over 7 days, so flexibility is very important. Occasional late work will be required and at least 1 weekend day per week will need to be covered.

As part of the Resorts Management team, it is your responsibility to manage both your internal team and external service providers to ensure full compliance with all H&S policies.

You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular 1:1s and PDP discussions to support their development and career with Butlin’s.

As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for an experienced electrical leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience.

You should have previous experience in leading teams, with an ability to prioritise a demanding workload, work on your own initiative and a sound understanding of how to operate a PC/Microsoft suite.

You should be confident to direct and respond in any situation whilst delivering consistent brand standards.

The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.

With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

General Duties & Key Accountabilities

• Responsibility for managing the team during a shift on key tasks and objectives.
• Driving add-on sales and promotions and supporting the team to do the same.
• Ensuring all stock/proposition is available for guests.
• Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines.
• Ensuring any guest feedback is captured.
• Provides accurate rotas 3 weeks in advance through SAM for all team within the venue and takes accountability for ensuring the accuracy of closing the system.
• Monitors NPS and takes action where possible on guest feedback.
• Coach and develop the team to ensure departmental plans are met.
• Be a champion of the Butlin’s Values and Leadership Behaviours.
• Ensure we always have a focus on RPRRT in the way we rota team.
• Build and maintain strong relationships across the resort, other resorts, and Butlin’s central support teams.
• Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process.

About Butlin's

At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.