Facilities Coordinator

Macro Group; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global facilities management specialist is seeking a Facilities Coordinator to support the effective delivery of services at a static site in Cheadle, UK. The role emphasizes building operations management and requires a customer-focused approach, excellent relationship management, and relevant qualifications. Ideal candidates possess facilities management experience, flexibility, and strong people skills in a fast-paced environment.

Benefits

First Aid certification

Fire Safety training

Occupational Safety & Health qualification

Qualifications

• Ability to work under pressure.
• Knowledge of property and business compliance.
• Experience in a similar role.
• Commercial competence with relevant qualifications.
• Fluency in spoken and written English.

Responsibilities

• Deliver highly professional, customer-focused service.
• Manage building operations and maintenance at the client site.
• Build a trusted relationship with the client to support growth.
• Ensure service level agreements are met.

Skills

Customer-focused approach

Excellent relationship building skills

Strong people management skills

Proactive approach

Effective planning abilities

Trustworthiness

Attention to detail

Flexibility

Education

Professional qualification in an associated field

Commercial competence and relevant qualifications

Tools

Microsoft Office

Job description

We are driven by a commitment to excellence in everything we do. Our values-Drive for Better, Delight Customers, Do What's Right, and Develop People-shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact. Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.

We are currently recruiting for a Facilities Coordinator to support the effective delivery of Facilities Management Services to one of our key strategic clients, based at a static site located in Cheadle, UK.

Key Responsibilities

• Deliver highly professional, customer‑focused service.
• Provide support and guidance to ensure efficient and safe work processes.
• Build a trusted relationship with the client and contribute to Macro's growth by supporting the management team.
• Manage building operations and maintenance requirements at the client site.
• Liaise with clients, suppliers, and internal staff.
• Ensure service level agreements are met through daily communication with stakeholders and the client.
• Safety and Compliance.
• Supply Chain Management.
• Facility Function.
• Health, Safety & Environmental (HSE) Activities.
• Security.
• Client Management.
• People Management.
• Facility Coordination and Service Excellence.
• Communication.
• Projects / Innovation.
• Finance.

The ideal candidate will have

• Ability to work under pressure.
• Knowledge of property and business compliance.
• Experience in a similar role.
• Customer-focused approach.
• Excellent relationship building skills.
• Proactive approach.
• Flexibility and a strong team spirit.
• Strong people management skills.
• Effective planning abilities and experience managing multiple tasks and requirements.
• Trustworthiness.
• Accountability for deliverables and attention to detail.
• Relevant experience in the field.
• Good working knowledge of building management or commercial fast‑paced environment.
• Commercial competence and relevant qualifications in a related industry.
• Professional qualification in an associated field.
• Proficiency in Microsoft Office.
• Experience in contract management.
• Fluency in spoken and written English.

Preferred Qualifications

• Previous experience as a member of the Facilities team in a corporate environment.
• Basic Health and Safety qualifications, including knowledge of RAMS, Permit to Work, and compliance paperwork.

Additional Advantages

• First Aid certification.
• Fire Safety training.
• Occupational Safety & Health (OSH) qualification such as IOSH or NEBOSH.
• Technical skills in FM.

Macro is a recognised global specialist in facilities management, providing cutting‑edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to make buildings healthier, smarter and sustainable by using advanced technological solutions.

We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro's EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.

Our aim is to help identify and acknowledge individual needs that may impact work‑life experience. It's about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.