Facilities Coordinator

Residential; Croydon; On-site; GBP 50,000 - 70,000; Full time

Job summary

A rapidly expanding real estate company based in Croydon is seeking a Senior Facilities Manager to oversee FM functions and ensure compliance across residential portfolios. The successful candidate will have 4–5 years of experience in real estate FM, possess strong technical knowledge, and be proactive in driving team performance. This role offers both support and autonomy in improving current FM processes and managing various projects.

Qualifications

• 4–5 years’ experience working in a mid‑to‑senior role within real estate FM.
• Proactive and confident in driving team performance and supplier management.
• Able to work independently while applying a pragmatic approach.

Responsibilities

• Identify and deliver minor and major capex projects.
• Oversee PPM services and conduct regular inspections.
• Implement and manage a robust PPM schedule.

Skills

Mechanical and Electrical background

Fire safety knowledge

Strong technical / engineering operations knowledge

Excellent verbal and written communication skills

Strong organizational and leadership abilities

Good analytical and critical-thinking skills

Education

Relevant professional qualification (e.g., CFM)

Job description

We’re looking for a Senior Facilities Manager to join a unique and rapidly expanding real estate company. This role will sit under the Head of FM and work closely with the residential, commercial, hotel, and leisure teams.

All FM functions are managed fully in-house, and this position will play an important part in delivering the group’s FM strategy. Initially, the focus will be on supporting the residential portfolio, with scope to expand involvement across the wider group once performance has been established.

This is a hands‑on role with a varied workload, offering both autonomy and strong support. Over the next 12 months, we’ll be reviewing current FM processes to drive efficiency and set new standards across the business. The Senior Facilities Manager will be key in carrying out these improvements and ensuring new SOPs are followed effectively.

With a development pipeline of approximately 2,500 residential apartments and 15 hotels, the Senior Facilities Manager will also support the Head of FM in preparing, onboarding, and launching these assets as they come online.

Candidate Profile

We are looking for someone with 4–5 years’ experience working in a mid‑to‑senior role within real estate FM. The successful candidate will be proactive, confident in driving team performance and supplier management, and able to work independently while applying a pragmatic, common‑sense approach.

This is a fast‑paced and challenging role. The right candidate will be eager to further develop their skillset and take on a wide range of responsibilities.

Key Responsibilities

Compliance Oversight

• Engineering
• Health & Safety Risk Assessments
• Fire Risk Assessments
• Fire compliance
• Risk management

General Facilities Management

• Identify and deliver minor and major capex projects
• Oversee PPM services
• Conduct regular inspections and resolve major issues detected
• Implement and manage a robust PPM schedule

Requirements & Skills

• Mechanical and Electrical background
• Fire safety knowledge
• Proven experience as a facilities manager or in a relevant senior position
• Strong technical / engineering operations knowledge and FM best practices
• Excellent verbal and written communication skills
• Strong organizational and leadership abilities
• Good analytical and critical‑thinking skills
• Relevant professional qualification (e.g., CFM) is an advantage