Facilities Co-ordinator

National Trust; Romsey; On-site; GBP 60,000 - 80,000; Full time

Job summary

A heritage conservation organization is seeking a Facilities Co-ordinator to manage and supervise facilities services. This role involves coordinating various contractors, ensuring compliance with regulations, and providing excellent customer service. The ideal candidate will have strong organizational and problem-solving skills, with a proactive approach to facilities management. The position offers substantial benefits, including a pension scheme, flexible working options, and free entry to National Trust places for the employee and their family.

Benefits

Substantial pension scheme

Free entry to National Trust locations

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym memberships discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at Trust locations

Qualifications

• Experience in co-ordination and delivery of facilities management.
• Ability to use information management systems effectively.
• Proactive and solution-focused mindset.

Responsibilities

• Interact with contractors and supervise their work.
• Manage facilities issues and ensure service delivery.
• Participate in a management duty rota.

Skills

Facilities management coordination

Compliance and risk management

Information management

Customer service

Teamwork

Job description

Summary

• Importantnotice
• In line with our redeployment policy,we’llprioritise applications from employees who are under formal notice of redundancy.

We've got an opportunity for a Facilities Co-ordinator to come and join our friendly and dedicated team.

We're looking for someone who can bring with them with the skills, knowledge and experience to make sure that Mottisfont Abbey operates as it should, whilst helping us to run an efficient, effective and flexible facilities service. This, in turn, means the property team is able to meet their goals and keep standards high for all the people who work at, visit and love the place.

What it's like to work here

You’ll be working in a busy visitor operation which is open 7 days per week and will be expected to work on some bank holidays and weekend days (agreed in advance) and dependant on operational requirements.

Mottisfont Abbey is a National Trust property in Hampshire, England which sits within a 1,600-acre estate in a beautiful, sheltered valley of the River Test and currently attracts in the region of 350,000 visitors a year. Mottisfont is near the charming market town of Romsey, known for its rich history and vibrant community. The town's market is a hub of activity, offering a variety of goods and services.

What you'll be doing

You will also be part of a weekday duty management rota and will interact with all teams onsite in a physically active role. On a typical day you may be meeting several different contractors through the day, walking them to the part of the site they are working on and supervising their work, plus responding to calls from different parts of the site to check on facilities issues. Some limited travel across the portfolio to check remote buildings and facilities may be required.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below :

• experience of co-ordination and delivery of facilities management and support services
• experience in compliance and risk management
• ability to use systems and information management
• awareness of conservation, environmental, and sustainability
• financial and resource coordination skills
• good customer service and teamwork skills

Criteria for all other applicants are :

• experienced in the practical and technical aspects of facilities management
• proactive and focused on solutions, mindful of the operational needs of a site
• highly organised and skilled at planning, with a good eye for detail
• adept at working to multiple deadlines and managing your own workload
• a skilled communicator who can forge strong relationships, both externally and internally
• a problem-solver, able to work on your own initiative.

The package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places