Facilities Client Contract Manager

Hireful; Nuneaton; Hybrid; GBP 90,000; Full time

Job summary

A leading facilities management company is seeking a Client Contract Manager to oversee the strategic development and operational oversight of facilities operations across various sites. The role requires significant experience in Facilities Management and expertise in contract negotiation and budget management. The ideal candidate will have a Bachelor's degree and professional qualifications in Facilities Management. Competitive salary of £90,000 plus benefits, including 33 days holiday and a flexible benefits scheme.

Benefits

33 days holiday

Pension

Bonus

Life assurance

Employee assistance programme

Wellbeing support

Qualifications

• Significant experience in Facilities Management with a focus on contract management.
• Expertise in performance management and administration.
• Ability to lead compliance programs across sites.

Responsibilities

• Lead the strategic development and oversight of all facilities operations.
• Manage MHE contracts ensuring compliance with KPI’s and SLA’s.
• Drive innovation in facility design and operational support.

Skills

Contract negotiation

Facilities Management

Budget management

Vendor oversight

Leadership

Strong communication

Data analysis

Education

Bachelor’s degree in Facilities Management

Professional qualifications in Facilities Management

Tools

Facilities management software

Warehouse Management Systems (WMS)

CAFM Software

Job description

Location: Field based – Unipart sites as required

Contract: Permanent

Hours: Full time

Salary: £90,000 plus car / car allowance

Benefits: 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

As the Unipart Facilities Client Contract Manager, you will lead the strategic development and operational oversight of all facilities operations and MHE, ensuring optimal performance of service delivery, infrastructure equipment, and automation systems across warehouses, distribution centres, offices, and transport hubs.

Responsibilities

• Drive innovation in facility design, operational support, commercial effectiveness, energy efficiency and automated material handling to support high-volume, time-sensitive operations
• Manage all MHE contracts through proactive asset evaluation ensuring full compliance with contract and statutory KPI’s and SLA’s etc
• Be responsible for the strategic development, oversight, and management of all facilities-related contracts, ensuring they deliver optimal commercial value, quality, and performance
• Manage key service partner contracts against a global portfolio of properties with various service providers, including planned and reactive maintenance, projects, cleaning, MHE, waste, and utility services
• Be responsible for the overall facilities budget and strategy

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

• Bachelor’s degree in Facilities Management, Business, or a related field
• Professional qualifications in Facilities Management
• Significant experience in Facilities Management, with a strong focus on contract management, commercials, and vendor oversight
• Expertise in contract negotiation, administration, and performance management
• Strong financial/commercial acumen with experience in budget management and cost control
• Excellent communication, leadership, and stakeholder management skills
• Proficiency with facilities management software and technologies
• Familiarity with Warehouse Management Systems (WMS) and CAFM Software is desirable
• Experience with sustainability initiatives (e.g. EV/PV/MEES and energy audits) would be an advantage
• Ability to lead cross-site compliance programs
• Analytical mindset with strong reporting and data interpretation skills

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

You may also have experience in the following: Facilities Manager, Facilities Contract Manager, FM Contract Manager, Head of Facilities Management, Senior Facilities Manager, Facilities Operations Manager, Hard Services Manager, Soft Services Manager, Estates Manager, Maintenance & Facilities Manager, MHE Manager (Material Handling Equipment), Warehouse Facilities Manager, Building Services Manager, FM Service Delivery Manager, Facilities & Asset Manager

REF-225 337