Facilities Assistant - Wakefield

The National Trust; Wakefield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A heritage conservation organization located in Wakefield is seeking a Facilities Assistant to support the upkeep of historic buildings and outdoor areas. The role requires practical skills, attention to detail, and a commitment to excellent customer service. Candidates should be team players, well-organized, and adaptable. Benefits include a pension scheme, free entry to properties, and flexible working options.

Benefits

Pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym and shopping discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at Trust places

Qualifications

• Focused on giving great service to everyone you meet.
• Happy to work on your own initiative.
• Comfortable working in a flexible and adaptable way.

Responsibilities

• Help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces.
• Perform cleaning and minor maintenance tasks.
• Assist with unloading deliveries and other manual work.
• Aim for the highest standards of customer service.

Skills

Customer service focus

Team player

Organised

Adaptable

Willing to learn

Job description

Facilities Assistant - Wakefield

Summary

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

This role is all about using your practical skills and attention to detail to look after a place that people love.

We're looking for a Facilities Assistant at Nostell to help keep the whole place in good condition and running smoothly for all the people who visit.

Important notice

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Hours, Duration, Salary

• Hours: 676 hours a year (average 13 hours per week, includes weekends & bank holidays)
• Duration: Permanent
• Salary: £12.25 an hour

What it's like to work here

This 18th century Palladian house is set within 300-acres of parkland.

The ambitious team are focused on making Nostell Priory one of Yorkshire’s most high profile visitor attractions and are looking for creative hard-working people who will bring ideas and energy to the property.

The property is situated a short distance from bustling Wakefield, meaning the property offers a rare opportunity to work in the country, but live in the city.

Click here for more information about this location

What you'll be doing

You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces.

You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order.

You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning the visitor facilities, sweeping and litter-picking, both inside and outdoors.

form a core part of this role.

You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries.

You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached.

You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you're :

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well‑organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart.

We’re working hard to create an inclusive culture, where everyone feels they belong.

It’s important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Benefits

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out moreabout the benefits we offer to support you.